Banquet Set Up

HHM Hospitality; Lone Tree (CO); On-site; USD 17,000 - 28,000; Full time

Job summary

HHM Hospitality in Lone Tree, Colorado is seeking a Banquet Set Up associate to prepare meeting spaces for events, assist guests, and maintain room cleanliness.

You will set up according to event orders, transport equipment safely, and break down rooms after functions, ensuring spaces are ready for the next event. This role requires physical stamina and strong guest service skills. Workdays include holidays and weekends; training provided.

Qualifications

• Experience in banquet setup or customer service preferred.
• Ability to transport heavy items safely and follow safety guidelines.

Responsibilities

• Set up banquet rooms according to event orders to meet guest expectations.
• Transport tables, chairs, staging, and other items safely between storage and rooms.
• Break down rooms and return items to storage after events.
• Maintain clean, presentable meeting spaces throughout shifts.
• Respond to guest requests and assist with information needs as required.
• Handle guest complaints professionally or escalate as needed.
• Follow safety practices and wear protective equipment as required.
• Perform other duties as assigned by management.

Skills

Customer service

Physical stamina

Education

High School diploma or equivalent

Job description

Overview

Opportunity: Banquet Set Up

Set up, break down, and service meeting rooms in accordance with established guest service and sustainability standards.

Your Growth Path

Banquet Server – Banquet Captain – Banquet Manager

Your Focus

• Set up meeting rooms according to banquet event order forms and documents to insure set up meets guest expectations.
• Transport awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms in a safe manner using proper equipment.
• Break down meeting rooms and return banquet items to storage closet in a neat and organized fashion.
• Maintain established cleaning schedule of meeting rooms and ballrooms ensuring rooms are presentable at all times.
• Respond to guest requests for service, changes in room set up and assist with information requests regarding other areas of the hotel.
• Handle guest complaints personally or if necessary seek assistance from supervisor.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Your Background and Focus

• High School diploma or equivalent preferred.
• Previous banquet set up or customer service experience preferred.

Work Environment and Context

• Work schedule varies and will include working on alternate shifts, holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, pushing, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.