Assistant Banquet Manager

The Crescent Hotels Group

Quincy (MA)

On-site

USD 42,000 - 65,000

Full time

4 days ago
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Benefits offered by this job

Medical/dental/vision
Company-paid life insurance
Matching 401(k)
Vacation, sick, and holiday pay
Free meals
Hotel discounts

Job summary

Crescent Hotels & Resorts is seeking a Banquet Captain to lead the banquet team and ensure flawless event execution. You will work with the sales and events staff to assign tasks and monitor setup, service quality, and guest satisfaction across all public areas.

The role requires prior banquet supervision, knowledge of food and beverage service, and etiquette. Nights and weekends are common, with frequent event coverage at our properties.

Qualifications

  • Prior banquet captain or supervisor experience required.
  • Basic knowledge of food and beverage service and etiquette.
  • Experience with event setup in meeting rooms.
  • Marriott branded experience preferred.

Responsibilities

  • Lead and assign work to ensure events run per client expectations.
  • Coordinate with sales/events team to maintain setup and cleanliness.
  • Monitor service standards and guest relations during events.

Skills

Banquet hosting
Team leadership
Guest relations
Etiquette knowledge

Education

High School
Some college

Job description

Description

Do you love helping people celebrate big events and host incredible meetings? Do you enjoy leading and inspiring others? If so, you may be the energetic self-starter we need to help lead our banquet team!

Fabulous Benefits include: medical/dental/vision, company-paid life insurance, short-term and long-term disability insurance, matching 401(k), vacation, sick, and holiday pay, free meals, hotel discounts and more!

What you will be doing: You will serve as a key member of our food & beverage leadership team. Using banquet event orders and in communication with our sales & events team, you will assign and check work to ensure that events are executed in accordance with the client's expectations and that all public areas are neat and clean.

What you should bring to the table: We are looking for an energetic, professional team player who is skilled in the art of hosting. Prior banquet captain or supervisor experience is required. Basic knowledge of food and beverage preparations, service standards, guest relations and etiquette, and knowledge of the appropriate table settings and service ware, as well as various types of equipment and set up styles used in the meeting rooms is important.

When you will be working: Banquet events are frequently on night and weekends, but the hotel hosts groups every day of the week and all hours of the day.

Qualifications

Supervisory experience is highly desired.

Behaviors
  • Dedicated: Devoted to a task or purpose with loyalty or integrity (Preferred)
  • Innovative: Consistently introduces new ideas and demonstrates original thinking (Preferred)
  • Leader: Inspires teammates to follow them (Preferred)
  • Enthusiastic: Shows intense and eager enjoyment and interest (Preferred)
Motivations
  • Preferred

    Peer Recognition: Inspired to perform well by the praise of coworkers

  • Preferred

    Self-Starter: Inspired to perform without outside help

  • Preferred

    Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

  • Preferred

    Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Education
  • Some college (Preferred)
  • High School (Required)
Experience
  • Preferred

    1 years:

    Supervisory experience is highly desired.

  • Required

    2 years:

    Prior banquet experience is required. Hotel banquet experience - particularly Marriott branded experience - is preferred.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Crescent Hotels & Resorts

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