Scheduling Coordinator

Hepner & Pagan, LLP; Campbell (CA); On-site; USD 71,635,000 - 79,901,000; Full time

Benefits offered by this job

401k

Health insurance benefits

Job summary

Hepner & Pagan, LLP, a woman-led family law firm in Downtown Campbell, seeks a Scheduling Coordinator/Receptionist for a full-time, on-site role. You will be the first point of contact, greeting clients and guiding them through a stressful day with warmth and professionalism.

The role requires strong organizational skills, reliability, and the ability to manage calls, scheduling, and front-d desk tasks in a fast-paced environment while supporting a compassionate divorce practice.

Qualifications

• Excellent phone etiquette and ability to make a strong first impression.
• Organized, detail-oriented, and able to juggle multiple tasks.
• Clear, compassionate, and professional communication.
• Exceptional customer service even on tough days.
• Tech-friendly with basic office systems.
• Thrives in a fast-paced environment with an all-female team.

Responsibilities

• Greet clients and visitors with a warm, genuine presence.
• Answer phones, route calls, and manage appointment scheduling.
• Maintain a polished front desk and lobby area.
• Handle mail and correspondence.
• Keep client files and calendars organized and up to date.
• Support team with clerical and administrative tasks.
• Maintain calm, professional, and positive demeanor.

Skills

Phone etiquette

Customer service

Organization

Multi-tasking

Tech-savvy

Clear communication

Tools

Microsoft Office

Job description

Join a Law Firm That’s Changing the Divorce Narrative

Scheduling Coordinator/Receptionist – Full Time, On-Site | Downtown Campbell

At Hepner & Pagan, LLP, we’re not your traditional family law firm. We are a women-led, relationship-driven, mission-forward team committed to changing how divorce feels for our clients. Yes, we’re excellent lawyers. But we’re also humans who believe that family transitions don’t have to be nasty, drawn-out, or traumatic.

We’re growing and looking for a Scheduling Coordinator/ Receptionist who wants to be part of something meaningful.

What This Role Is Really About

As the first face and voice of Hepner & Pagan, LLP, you set the tone for the entire client experience. You’re the person who greets someone on potentially one of the hardest days of their life—and you help them feel supported the moment they walk through our door or call our office.

Your superpowers? Warmth, professionalism, and the ability to keep our front office running like a well-oiled machine.

This is a full-time, in-office role in the heart of Downtown Campbell.

What You’ll Do

• Welcome clients and visitors with a genuine, friendly presence
• Answer phones, route calls, and manage appointment scheduling with accuracy and care
• Maintain a polished, organized front desk and lobby area
• Handle incoming/outgoing mail and correspondence
• Keep client files and calendars organized and up to date
• Support the team with clerical and administrative tasks that keep our firm moving smoothly
• Be a constant source of calm, professionalism, and positivity

Who You Are

• You have excellent phone etiquette and take pride in creating a strong first impression
• You’re organized, detail-oriented, and great at juggling multiple tasks
• You communicate clearly, compassionately, and professionally
• You provide exceptional customer service—even on tough days
• You’re tech-comfortable (Microsoft Office, basic office systems, etc.)
• You thrive in a fast-paced environment with a supportive, all-female team
• Prior receptionist or administrative experience is preferred, but not required

Why You’ll Love Working Here

• A positive, compassionate, women-led team that actually enjoys working together
• A mission-centered practice dedicated to peaceful resolutions
• A modern office in walkable, vibrant Downtown Campbell
• A work environment where kindness, balance, and growth matter

If you’re looking for more than “just a job” if you want to be part of a team that lifts each other up and helps families transition with dignity—we’d love to meet you.

Compensation: $25.00 per hour. to start.

401k and health insurance benefits upon qualification.