Scheduling Coordinator

The Chimes, Inc.; Baltimore (MD); On-site; USD 45,000 - 60,000; Full time

Job summary

The Chimes, Inc. is seeking a Staffing Coordinator to manage scheduling, timekeeping, and daily staffing across designated areas. You will create and edit schedules, fill open shifts, and communicate with managers to forecast coverage.

Responsibilities include approving schedule requests, publishing final rosters, and adjusting staffing as needs arise while maintaining accuracy in the electronic staffing system. Associates degree preferred; 2 years of scheduling software experience required.

Qualifications

• Associates Degree preferred or related experience.
• 2 years of experience with staffing/scheduling software.
• Strong communication with multiple stakeholders and leaders.

Responsibilities

• Create and edit schedules for IDD departments in the electronic scheduling system per agency policies.
• Prepares accurate daily and/or shift work schedules reflecting forecasted needs in collaboration with department managers.
• Approve or deny all schedule requests needs of individuals and program.
• Balance and publish schedules at the end of the self-scheduling period to ensure shifts are covered.
• Adjusts schedule to accommodate needs by acquiring additional personnel or reducing scheduled staff. Contacts available staff to best provide supports for individuals.
• Receive sick calls and manage unplanned shift vacancies.
• Maintain daily maintenance of department schedules within the electronic staffing system and communicate urgent staffing needs to Scheduling Manager.
• Assist with allocation of agency resources and other duties as assigned pertaining to contract labor.

Skills

Staffing scheduling software

Education

Associates Degree preferred

Job description

Primary Function/General Purpose of Position

The Staffing Coordinator performs all scheduling, staffing, and timekeeping responsibilities for designated work areas within scope. This includes creating and editing schedules to filling open shifts, timecard management, as well as mobilizing staff for daily needs that surface less than 24 hours before the start of a shift (cancellation, flexing, floating, and management of unplanned shift vacancies, as well as daily maintenance of unit/department schedules). This role utilizes an electronic staffing system platform and requires strong communication with multiple stakeholders and leaders. Essential Job Functions

Essential Job Functions

• Create and edit schedules for IDD departments into the electronic scheduling system following all agency policies, procedures, and guidelines.
• Prepares accurate daily and/or shift work schedules, which reflect forecasted needs in collaboration with department managers
• Approve or deny all schedule requests needs of individuals and program
• Balance and publish schedules at the end of the self-scheduling period to ensure shifts are covered
• Adjusts schedule to accommodate needs through acquiring additional personnel or reducing scheduled staff. Contacts available staff to best provide supports for individuals
• Receive sick call notifications and manage unplanned shift vacancies
• Maintain daily maintenance of department schedules within the electronic staffing system. Effectively communicates critical or immediate staffing needs to Scheduling Manager
• Assists with allocation of agency resources and other duties as assigned pertaining to contract labor.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation.

Education

Associates Degree preferred or related experience

Work Experience

2 years experience with staffing/scheduling software

Training

None

Working Conditions

Periods of high stress and fluctuating workloads may occur. General office environment. Must be able to work varied shifts, weekends, and holidays. May have periods of constant interruptions.