Scheduling Concierge — Fast-Paced Dental Office

Chester County Oral Surgery & Dental Implants; Kennett Square (Chester County); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Bonus potential

Annual merit reviews

Paid time off

401k plan with company match

Health Savings Account with HDHP plans

Medical, dental, and vision coverage

Life insurance

Short & long-term disability

Employee assistance program

BLS/CPR certification

Career path advancement to clinical or

Management positions

National discount program

Job summary

Chester County Oral Surgery & Dental Implants is seeking a Scheduling Coordinator for a full-time, in-office role in Kennett Square. You will be the first point of contact for patients, scheduling appointments and coordinating with referring offices to ensure smooth patient flow.

We value a friendly, professional demeanor, basic office skills and a high school diploma. One year of customer service experience is required; familiarity with dental terminology is a plus.

Qualifications

• High school diploma or equivalent required.
• One year of customer service experience required.
• Familiarity with dental terminology is helpful.
• Friendly, inviting, and professional personality.

Responsibilities

• Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.
• Greets patients and visitors immediately upon arrival with a friendly demeanor.
• Answers the phone promptly with a smile.
• Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms.
• Prepares a daily schedule for each provider.
• Maintains patient charts.
• Maintains confidentiality of all information in accordance with HIPAA.

Skills

Dental terminology

Friendly professional

Office typing

Organizational skills

Attention to detail

Education

High school diploma

Job description

Chester County Oral Surgery & Dental Implants is seeking a Scheduling Coordinator for a full-time, in-office role in Kennett Square. You will be the first point of contact for patients, scheduling appointments and coordinating with referring offices to ensure smooth patient flow.

We value a friendly, professional demeanor, basic office skills and a high school diploma. One year of customer service experience is required; familiarity with dental terminology is a plus.