Scheduling & Client Success Specialist

Valcourt Group; Virginia; Presencial; USD 52 000 - 64 000; Tempo integral

Resumo da oferta

Valcourt Building Services in the Washington, DC market is seeking a Scheduler who is highly organized and results-driven to coordinate service scheduling and maintain strong client relationships.

You will serve as a key liaison between clients, operations, and leadership, ensuring timely schedules and clear communication while supporting business growth. Ideal candidates are proactive, detail-oriented, with experience in customer service and scheduling; bilingual in Spanish is a plus.

Qualificações

• Bachelor’s degree preferred.
• Minimum of two years in customer service, scheduling, or project management.
• Bilingual in Spanish is a plus.

Responsabilidades

• Coordinate scheduling with clients and propose dates.
• Explain scheduling timelines to minimize pushback.
• Build and maintain client relationships and understand needs.
• Coordinate schedules with operations to ensure resource availability.
• Facilitate communication between clients and upper management.
• Maintain accuracy under tight deadlines.
• Demonstrate initiative and urgency.

Conhecimentos

Communication skills

Customer service

Analytical thinking

MS Office

Tech aptitude

Formação académica

Bachelor’s degree preferred

Descrição da oferta de emprego

Valcourt Building Services in the Washington, DC market is seeking a Scheduler who is highly organized and results-driven to coordinate service scheduling and maintain strong client relationships.

You will serve as a key liaison between clients, operations, and leadership, ensuring timely schedules and clear communication while supporting business growth. Ideal candidates are proactive, detail-oriented, with experience in customer service and scheduling; bilingual in Spanish is a plus.