Scheduling & Care Team Coordinator (Hybrid) – $50k + Bonuses

Griswold; Raleigh (NC); Hybrid; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Paid holidays

Mileage reimbursement

Phone reimbursement

Full paid training

Leadership path

Job summary

Griswold Home Care in Raleigh, NC is hiring a Scheduling Coordinator for a full-time, hybrid office-based role. You will match caregivers to clients, build care teams, fill shifts quickly, and keep everyone informed on schedules and changes.

We offer a $50,000 base salary with quarterly bonuses up to $10,000 per year, health insurance, PTO, holidays, mileage and phone reimbursement, and training with a clear path to leadership as the organization grows.

Qualifications

• Experience in scheduling, staffing, dispatch, customer service, healthcare, or home care, or strong coordination skills and a willingness to learn
• Strong organization and the ability to juggle shifting priorities
• Clear, kind communication by phone and text
• Comfort with computer systems and accurate record-keeping

Responsibilities

• Match caregivers to clients based on care needs, skills, availability, location, and personality
• Build steady care teams with backup coverage for ongoing and high-hour clients
• Fill call-outs and open shifts quickly, including urgent same-day coverage
• Keep clients, families, and caregivers informed about schedules and changes
• Balance coverage, caregiver hours, and overtime to keep care on track
• Help interview, onboard, and orient new caregivers

Skills

Scheduling

Staffing

Dispatch

Customer service

Healthcare

Coordination

Job description

Griswold Home Care in Raleigh, NC is hiring a Scheduling Coordinator for a full-time, hybrid office-based role. You will match caregivers to clients, build care teams, fill shifts quickly, and keep everyone informed on schedules and changes.

We offer a $50,000 base salary with quarterly bonuses up to $10,000 per year, health insurance, PTO, holidays, mileage and phone reimbursement, and training with a clear path to leadership as the organization grows.