Home Care Scheduling Coordinator

Griswold Home Care for North Dallas, Garland & Rockwall; Raleigh (NC); Hybride; USD 45 000 - 55 000; Plein temps

Avantages offerts par ce poste

Health insurance

Paid time off and holidays

Mileage and phone reimbursement

Full paid training

Leadership path

Résumé du poste

Griswold Home Care - Raleigh & Apex is seeking a Home Care Scheduling Coordinator to match caregivers to clients based on care needs, skills, availability, location, and personality. You’ll work Monday–Friday, 8:45 a.m.–4:45 p.m., in office Monday-Thursday and remote Fridays after training, with one on-call night per week and some holidays.

The role offers a $50,000 base salary plus quarterly bonuses up to $10,000, health insurance, PTO, holidays, mileage and phone reimbursement, and paid

Qualifications

• Scheduling experience or strong coordination skills.
• Excellent organizational abilities and handling shifting priorities.
• Clear, kind communication by phone and text.
• Comfort with computer systems and accurate record-keeping.

Responsabilités

• Match caregivers to clients based on care needs, skills, availability, location, and personality.
• Build steady care teams with backup coverage for ongoing and high-hour clients.
• Fill call-outs and open shifts quickly, including urgent same-day coverage.
• Keep clients, families, and caregivers informed about schedules and changes.
• Balance coverage, caregiver hours, and overtime to keep care on track.
• Help interview, onboard, and orient new caregivers.

Connaissances

Scheduling experience

Staffing/Dispatch

Customer service

Healthcare/home care knowledge

Coordination skills

Willingness to learn

Outils

Computer systems

Description du poste

Home Care Scheduling Coordinator
Griswold Home Care - Raleigh & Apex | Raleigh, NC | Full-time, Hybrid
$50,000 base + quarterly bonuses up to $10,000/year
Monday-Friday, 8:45 a.m.-4:45 p.m. | In office Monday-Thursday, remote Fridays after training

Our approach is simple: build care teams, not just fill shifts. You’ll get to know clients, families, and caregivers well enough to make good matches and stay calm when plans change.

What you’ll do

• Match caregivers to clients based on care needs, skills, availability, location, and personality
• Build steady care teams with backup coverage for ongoing and high-hour clients
• Fill call-outs and open shifts quickly, including urgent same-day coverage
• Keep clients, families, and caregivers informed about schedules and changes
• Balance coverage, caregiver hours, and overtime to keep care on track
• Help interview, onboard, and orient new caregivers

What you’ll bring

• Experience in scheduling, staffing, dispatch, customer service, healthcare, or home care, or strong coordination skills and a willingness to learn
• Strong organization and the ability to juggle shifting priorities
• Clear, kind communication by phone and text
• Comfort with computer systems and accurate record-keeping

The honest details

This is fast-paced, people-centered work. Schedules change quickly, and some coverage needs are urgent. You’ll work Monday-Friday, 8:45 a.m.-4:45 p.m., in our office Monday through Thursday and remotely on Fridays once training is complete. You’ll be part of a team with a Care Operations Manager and fellow scheduling coordinators. The role includes one on-call night per week and select holidays.

What you get

• $50,000 base salary
• Quarterly bonuses tied to company gross profit (up to $10,000 annually)
• Health insurance
• Paid time off and paid holidays
• Mileage and phone reimbursement
• Full paid training on our systems and scheduling processes
• A real path to leadership as we grow