Scheduling & Authorization Care Coordinator

Hugh Chatham Health; Macon (GA); On-site; USD 28,000 - 43,000; Full time

Job summary

Advocate Health is seeking a Patient Access Coordinator to join the NC/GA Operations team in Macon, GA. This full-time role handles referrals, authorizations, scheduling, and guides patients through insurance coverage. 40 hours per week with a diverse benefits package.

Responsibilities include coordinating with practices, preparing financial estimates, directing patients to in-network providers, and ensuring timely care. A high school diploma and solid customer service are required.

Qualifications

• High School Diploma or GED required.
• Computer experience required.
• Thorough understanding of insurance coverage (FSC/Coverage/Plan types) preferred.
• Knowledge of medical records software preferred.
• Customer service experience required.

Responsibilities

• Completes referrals for patients and coordinates with referring and receiving practices and/or departments.
• May coordinate and prepare financial estimates for patients.
• Obtains all authorizations needed.
• Directs patients to providers in their insurance plan.
• Reviews benefits and educates patient on insurance coverage.
• Coordinates and schedules surgical procedures, diagnostic testing, or other services within various departments with internal and ancillary providers.
• Reviews schedules and confirms schedules are accurate and time is properly allocated.
• Follows up on all referrals to ensure no care gaps.

Skills

Referral coordination

Financial estimates

Authorization processing

Insurance coverage knowledge

Patient communication

Scheduling coordination

Customer service

Education

High School Diploma or GED

Tools

Medical records software

Job description

Advocate Health is seeking a Patient Access Coordinator to join the NC/GA Operations team in Macon, GA. This full-time role handles referrals, authorizations, scheduling, and guides patients through insurance coverage. 40 hours per week with a diverse benefits package.

Responsibilities include coordinating with practices, preparing financial estimates, directing patients to in-network providers, and ensuring timely care. A high school diploma and solid customer service are required.