Patient Access & Scheduling Authorization Specialist

Atrium Health Navicent; Macon (GA); On-site; USD 59,600,000 - 89,401,000; Full time

Benefits offered by this job

Paid Time Off

Health benefits

Flexible Spending Accounts

Adoption assistance

Employer retirement plan with match

Educational Assistance Program

Job summary

Advocate Health is seeking a full-time Patient Access & Care Team member in Georgia to manage referrals, verify benefits, obtain authorizations, and coordinate scheduling across departments. This role emphasizes excellent customer service and accurate insurance guidance.

The position requires a High School Diploma or GED, computer skills, and knowledge of medical records software. Experience in customer service is desired, with opportunities for premium pay and annual increases based on

Qualifications

• High School Diploma or GED required.
• Computer experience required.
• Knowledge of medical records software preferred.
• Customer service experience required.

Responsibilities

• Completes referrals for patients and coordinates with referring and receiving practices and/or departments.
• May coordinate and prepare financial estimates for patients.
• Obtains all authorizations needed.
• Directs patients to providers in their insurance plan.
• Reviews benefits and educates patient on insurance coverage.
• Coordinates and schedules surgical procedures, diagnostic testing, or other services within various departments with internal and ancillary providers.
• Reviews schedules and confirms schedules are accurate and time is properly allocated.
• Follows up on all referrals to ensure no care gaps.

Skills

Customer service

Computer experience

Education

High School Diploma or GED

Tools

Medical records software

Job description

Advocate Health is seeking a full-time Patient Access & Care Team member in Georgia to manage referrals, verify benefits, obtain authorizations, and coordinate scheduling across departments. This role emphasizes excellent customer service and accurate insurance guidance.

The position requires a High School Diploma or GED, computer skills, and knowledge of medical records software. Experience in customer service is desired, with opportunities for premium pay and annual increases based on