Scheduling Associate - Village Pointe Pain Clinic Procedure

Nebraska Medicine; Omaha (NE); On-site; USD 21,000 - 30,000; Full time

Job summary

Nebraska Medicine is seeking a Scheduling Associate at the Village Pointe Cancer Center in Omaha. You will manage complex scheduling, support clinical appointments, and coordinate referrals to ensure smooth patient flow.

This full-time role requires strong communication and organizational skills and offers a first shift schedule, Monday–Friday. Minimum one year of healthcare or medical experience is preferred, with high school or equivalent education required.

Qualifications

• High school education or equivalent.
• Minimum one year post-secondary education or relevant work experience in healthcare scheduling or customer service.
• Strong analytical, prioritizing and organizational skills.
• Proactive, self-directed work style with strong teamwork.

Responsibilities

• Complete complex scheduling of multiple appointments for a patient’s on-campus services.
• Provide clerical support for scheduling and coordination of diagnostic, procedural, and surgical services.
• Assist patients, staff and physicians while upholding extraordinary patient care standards.
• Facilitate internal and external referrals and ensure appointment notes and consultations are recorded.

Education

High school education or equivalent

Tools

Microsoft Word

Excel

Epic EMR

Job description

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.

Shift:

First Shift (United States of America)

Scheduling Associate - Village Pointe Pain Clinic Procedure - Full-time

Position Highlights:

Nebraska Medicine is now taking applications for a talented individual to join us as a Scheduling Associate - Village Pointe Pain Clinic Procedur e role at our Village Pointe Cancer Center, Omaha NE.

• Minimum one year of healthcare or any medical experience and updated resume required for consideration.

Shift:

• 40 hrs/week / Full Time, Benefits Eligible
• Monday-Friday / First Shift / 7:30 AM - 4:00 PM
• Location: Village Pointe Cancer Center

We partner with our physicians, nurses, and other hospital staff to provide the best Serious Medicine and Extraordinary Care available in the region. We are excited to have Forbes Magazine recognize us in their list of America’s Top Employers and the Best Employer in Nebraska. Come join us!!

Why Work at Nebraska Medicine?

• Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.
• Leading Health Network Work with the region’s top academic health network, partnering with UNMC to transform lives through education, research, and patient care.
• Diversity and Inclusion We value diverse backgrounds and experiences, reflecting the communities we serve.
• Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs.

Be part of something extraordinary at Nebraska Medicine

Scheduling Associate Description:

Complete complex scheduling of multiple appointments for one patient's appointment and/or services on campus, clerical support relating to scheduling and/or coordination of various services and surgical procedures within the organization. Assists patients, staff and physicians, following established scheduling standards and procedures. Scheduling of services may involve coordination of the patient's clinic appointment, procedural and/or diagnostic services to support the health care providers in providing patient care services and unit operational activities, with upholding the expectations of extraordinary care, mission statement and patient satisfaction. Facilitate internal and external referrals, ensuring patient attended appointment and referring provider has received consult notes as appropriate.

Required Qualifications:

• High school education or equivalent required.
• Minimum of one year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) required.
• Demonstrated analytical, prioritizing and organizational skills required.
• Ability to work in a proactive self-directed manner required.
• Ability to function in a manner that promotes efficiency and confidence required.
• Demonstrated flexibility and dedication to team environment required.
• Effective communication skills required.
• Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers required.

Preferred Qualifications:

• Experience in a healthcare environment with working knowledge of scheduling or registration systems preferred.
• Clinical background in assigned area preferred.
• College coursework in business preferred.
• Medical Assistant or Nursing Assistant preferred.
• Knowledge of medical terminology preferred.
• Experience with Microsoft Word and Excel preferred.
• Experience with electronic health records, Epic preferred.

Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status.