Scheduling Assistant

Majestic Surfaces; North Carolina; On-site; USD 36,000 - 54,000; Full time

Job summary

Majestic Surfaces is seeking a Scheduling Assistant to join our North Carolina and South Carolina teams. This role coordinates daily schedules, maintains calendars, and ensures clear communication between clients, staff, and management.

You will support the scheduling department, handle inquiries, and assist with reports and data entry. The position operates in an office environment with occasional regional travel within NC/SC, requiring professionalism and a service-oriented mindset.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• Experience in scheduling, administrative support, or customer service is a plus.
• Strong organizational and multitasking skills.
• Excellent verbal and written communication.
• Proficiency with scheduling software and Microsoft Office Suite.

Responsibilities

• Coordinate and manage daily schedules for multiple teams and departments.
• Communicate with clients and staff to confirm appointments and resolve scheduling conflicts.
• Maintain scheduling databases and calendars accurately.
• Assist in preparing reports related to scheduling activities and resource allocation.
• Respond promptly to scheduling inquiries via phone, email, or in-person.
• Collaborate with other departments to ensure smooth workflow and timely service delivery.
• Support administrative tasks as needed to facilitate scheduling operations.

Skills

Organizational skills

Multitasking

Communication skills

Independence & teamwork

Attention to detail

Education

High school diploma or equivalent

Associate degree preferred

Tools

Scheduling software

Microsoft Office Suite

Job description

Location: All Regions - NC/SC

Position Overview

We are seeking a detail-oriented and organized Scheduling Assistant to join our team across all regions in North Carolina and South Carolina. The Scheduling Assistant will support the scheduling department by coordinating appointments, managing calendars, and ensuring efficient communication between clients, staff, and management.

Key Responsibilities

• Coordinate and manage daily schedules for multiple teams and departments.
• Communicate with clients and staff to confirm appointments and resolve scheduling conflicts.
• Maintain and update scheduling databases and calendars accurately.
• Assist in preparing reports related to scheduling activities and resource allocation.
• Respond promptly to scheduling inquiries via phone, email, or in-person.
• Collaborate with other departments to ensure smooth workflow and timely service delivery.
• Support administrative tasks as needed to facilitate scheduling operations.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• Previous experience in scheduling, administrative support, or customer service is a plus.
• Strong organizational and multitasking skills.
• Excellent communication skills, both verbal and written.
• Proficiency with scheduling software and Microsoft Office Suite (Outlook, Excel, Word).
• Ability to work independently and as part of a team.
• Attention to detail and problem-solving abilities.

Work Environment

This position operates in an office environment and may require occasional travel within the NC/SC regions. The role involves frequent interaction with clients and team members, requiring professionalism and a customer-focused attitude.