Scheduling Analyst II

Hard Rock Hotel Cancun; Tampa (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

Seminole Hard Rock Hotel & Casino Tampa is seeking a Scheduling Analyst II to optimize labor deployment across a high-volume hospitality operation. You will build weekly and monthly staffing plans, forecast demand, and ensure compliance with policies and union agreements.

Reporting to the Regional Manager of Centralized Scheduling, you will partner with Operations, HR and Finance to deliver data-driven schedules, monitor KPIs, and drive improvements in productivity and service quality.

Qualifications

• Deep understanding of workforce planning software and scheduling systems.
• Experience with Virtual Roster, Kronos, Amadeus, or RMS.
• 3+ years experience in workforce planning, scheduling, or operational analytics.
• Strong knowledge of labor standards, scheduling optimization, and compliance frameworks.
• Excellent organizational skills and attention to detail.
• Strong communication and cross-functional collaboration abilities.

Responsibilities

• Develop, publish, and maintain weekly and monthly staff schedules aligned with demand and labor standards.
• Monitor staffing levels and adjust in response to guest demand and operations.
• Serve as on-property SME for scheduling systems and manage data accuracy.
• Analyze reports on staffing utilization, labor costs, and productivity for decision-making.
• Collaborate with operations, finance, HR to align labor plans with budgets.
• Communicate schedule updates and insights to leaders and team members.

Skills

Workforce planning software

Scheduling analytics

Labor standards & compliance

Communication

Organizational skills

Data analysis

Tools

Virtual Roster

Kronos

Amadeus

RMS

Job description

## Scheduling Analyst IIApplylocations: Seminole Hard Rock Hotel & Casino Tampatime type: Full timeposted on: Posted Todayjob requisition id: R8273Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits **Job Description:**The Scheduling Analyst supports enterprise-wide workforce efficiency by developing data-driven staffing plans and property-specific schedules that align with business demand, service standards, and labor requirements. Working cross-functionally with Operations, HR, and Finance, the role ensures optimal labor deployment, compliance with policies and union agreements, and consistent service delivery across gaming and hospitality operations at a specific propertyReports to Regional Manager of Centralized Scheduling with a dotted line reporting structure to Property Finance and President.RESPONSIBILITIES:Labor planning & scheduling* Develop, publish, and maintain weekly and monthly staff schedules that align with demand forecasting, labor standards, and service goals* Continuously monitor and adjust staffing levels in response to changing business volumes, guest demand, and operational requirements* Coordinate with department leaders to balance workforce efficiency with service qualitySystem administration & Data management* Serve as on-property subject matter expert for workforce management and scheduling systems (e.g. Virtual Roster & Workforce Dimensions)* Manage scheduling data accuracy, troubleshoot system issues, and ensure integrity of employee time & recordsPerformance analysis & continuous improvement* Generate and analyze reports related to staffing utilization, labor costs, and productivity to support operational decision-making* Identify process improvements that increase scheduling accuracy, operational efficiency, and employee satisfaction* Monitor and report on key workforce metrics such as occupancy, service level, absenteeism, and adherenceCross functional collaboration* Partner with other involved functions (e.g., operations, finance, HR) to align labor plans with operation goals and budget targets* Communicate schedule updates and staffing insights clearly to leaders and team membersQUALIFICATIONS:KNOWLEDGE OF:* Deep understanding of workforce planning software; prior experience with Virtual Roster, Kronos, Amadeus, or RMS preferred* Prior experience in workforce planning, scheduling, or operational analytics (3+ YOE preferred)* Strong understanding of labor standards, scheduling optimization, and compliance frameworks* Excellent organizational skills with keen attention to detail and accuracy* Ability to communicate effectively and collaborate across functionsABILITY TO:* Labor scheduling for designated functions / locations* Communicate to Scheduling Manager & functional leaders on scheduling changes and gaps* Develop & monitor labor scheduling KPIs & report out to stakeholders* Ensure staffing and labor governance standards are upheld (e.g., overtime is within acceptable limits) *The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.*