Scheduling Analyst II

Seminole Hard Rock; Tampa (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Seminole Hard Rock Scheduling Analyst role at our Tampa property focuses on enterprise-wide workforce efficiency through data-driven staffing plans and property-specific schedules.

Reporting to Regional Manager of Centralized Scheduling with dotted line to Property Finance and President, the role partners with Operations, HR and Finance to ensure optimal labor deployment and compliant scheduling across gaming and hospitality operations.

Qualifications

• Deep understanding of workforce planning software and scheduling standards.
• Experience with enterprise scheduling systems and analytics.
• Ability to develop staff schedules aligned with demand and budgets.

Responsibilities

• Labor planning & scheduling for enterprise-wide operations.
• System administration for scheduling platforms and data accuracy.
• Analyze staffing metrics and drive continuous improvement.
• Collaborate with Operations, HR and Finance to align schedules with goals.

Skills

Workforce planning software

Virtual Roster

Kronos

Amadeus

RMS

3+ years experience

Labor standards

Scheduling optimization

Cross-functional collaboration

Tools

Virtual Roster

Kronos

Amadeus

RMS

Job description

Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description

The Scheduling Analyst supports enterprise-wide workforce efficiency by developing data-driven staffing plans and property-specific schedules that align with business demand, service standards, and labor requirements. Working cross-functionally with Operations, HR, and Finance, the role ensures optimal labor deployment, compliance with policies and union agreements, and consistent service delivery across gaming and hospitality operations at a specific property

Reports to Regional Manager of Centralized Scheduling with a dotted line reporting structure to Property Finance and President.

RESPONSIBILITIES

• Labor planning & scheduling
  • Develop, publish, and maintain weekly and monthly staff schedules that align with demand forecasting, labor standards, and service goals
  • Continuously monitor and adjust staffing levels in response to changing business volumes, guest demand, and operational requirements
  • Coordinate with department leaders to balance workforce efficiency with service quality
• System administration & Data management
  • Serve as on-property subject matter expert for workforce management and scheduling systems (e.g. Virtual Roster & Workforce Dimensions)
  • Manage scheduling data accuracy, troubleshoot system issues, and ensure integrity of employee time & records
• Performance analysis & continuous improvement
  • Generate and analyze reports related to staffing utilization, labor costs, and productivity to support operational decision-making
  • Identify process improvements that increase scheduling accuracy, operational efficiency, and employee satisfaction
  • Monitor and report on key workforce metrics such as occupancy, service level, absenteeism, and adherence
• Cross functional collaboration
  • Partner with other involved functions (e.g., operations, finance, HR) to align labor plans with operation goals and budget targets
  • Communicate schedule updates and staffing insights clearly to leaders and team members

QUALIFICATIONS

• KNOWLEDGE OF:
  • Deep understanding of workforce planning software; prior experience with Virtual Roster, Kronos, Amadeus, or RMS preferred
  • Prior experience in workforce planning, scheduling, or operational analytics (3+ YOE preferred)
  • Strong understanding of labor standards, scheduling optimization, and compliance frameworks
  • Excellent organizational skills with keen attention to detail and accuracy
  • Ability to communicate effectively and collaborate across functions
• ABILITY TO:
  • Labor scheduling for designated functions / locations
  • Communicate to Scheduling Manager & functional leaders on scheduling changes and gaps
  • Develop & monitor labor scheduling KPIs & report out to stakeholders
  • Ensure staffing and labor governance standards are upheld (e.g., overtime is within acceptable limits)

The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.