Scheduling Analyst II: Data-Driven Workforce Optimization

Seminole Hard Rock Hotel & Casino Tampa; Tampa (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Seminole Hard Rock Hotel & Casino Tampa is seeking a Scheduling Analyst to develop data-driven staffing plans and property schedules that align with demand, service standards, and labor requirements. You will work cross-functionally with Operations, HR, and Finance to ensure optimal labor deployment and compliant scheduling across gaming and hospitality operations at the Tampa property.

The role reports to Regional Manager of Centralized Scheduling with a dotted line to Property Finance and

Qualifications

• Deep understanding of workforce planning software; prior experience with Virtual Roster, Kronos, Amadeus, or RMS preferred.
• 3+ years experience in workforce planning, scheduling, or operational analytics.
• Strong understanding of labor standards, scheduling optimization, and compliance frameworks.
• Excellent organizational skills with keen attention to detail and accuracy.
• Ability to communicate effectively and collaborate across functions.

Responsibilities

• Develop, publish, and maintain weekly and monthly staff schedules that align with demand forecasting, labor standards, and service goals.
• Continuously monitor and adjust staffing levels in response to changing business volumes, guest demand, and operational requirements.
• Coordinate with department leaders to balance workforce efficiency with service quality.
• Serve as on-property subject matter expert for workforce management and scheduling systems (e.g. Virtual Roster & Workforce Dimensions).
• Manage scheduling data accuracy, troubleshoot system issues, and ensure integrity of employee time & records.
• Generate and analyze reports related to staffing utilization, labor costs, and productivity to support operational decision-making.
• Identify process improvements that increase scheduling accuracy, operational efficiency, and employee satisfaction.
• Monitor and report on key workforce metrics such as occupancy, service level, absenteeism, and adherence.
• Partner with other involved functions (e.g., operations, finance, HR) to align labor plans with operation goals and budget targets.
• Communicate schedule updates and staffing insights clearly to leaders and team members.

Skills

Workforce planning

Data analysis

Scheduling optimization

Effective communication

Tools

Virtual Roster

Kronos

Amadeus

RMS

Job description

Seminole Hard Rock Hotel & Casino Tampa is seeking a Scheduling Analyst to develop data-driven staffing plans and property schedules that align with demand, service standards, and labor requirements. You will work cross-functionally with Operations, HR, and Finance to ensure optimal labor deployment and compliant scheduling across gaming and hospitality operations at the Tampa property.

The role reports to Regional Manager of Centralized Scheduling with a dotted line to Property Finance and