Scheduling & Admin Support Specialist

A Hiring Company; Greenville (NC); On-site; USD 38,000 - 52,000; Full time

Job summary

Physicians East, P.A. is seeking an organized Referral Coordinator to manage referrals, authorizations, and patient notifications across multiple offices.

The role demands excellent interpersonal and written communication, attention to detail, and experience with NextGen and Centricity EMR. You will schedule procedures, maintain provider calendars, assist with no-show and recall reports, answer multi-line calls, and support staff during high-volume periods while upholding confidentiality and

Qualifications

• Excellent interpersonal communication abilities and a professional demeanor with patients, staff, and physicians.
• Strong organizational skills with meticulous attention to detail and motivation.

Responsibilities

• Schedule and coordinate outgoing referrals to offices inside and outside Physicians East.
• Complete and send Referral Appointment Authorizations to Manage Care Representative.
• Notify patients of referred appointment date and time; coordinate and schedule follow-ups.
• Verify that appointments are kept and report to referring provider.
• Serve as backup to administrative staff at the Arlington location during high-volume periods.
• Assist with Aledade reports, no-shows, and recalls.
• Answer multi-line phones, transfer calls, operate a fax machine.
• Schedule hospital procedures and handle new patient paperwork.
• Maintain provider schedules, including vacation requests.
• Contribute to team workflow and participate in meetings and education programs.
• Maintain confidentiality and comply with safety and compliance training.

Skills

Interpersonal communication

Organizational skills

Attention to detail

Tools

NextGen

Centricity EMR

Job description

Physicians East, P.A. is seeking an organized Referral Coordinator to manage referrals, authorizations, and patient notifications across multiple offices.

The role demands excellent interpersonal and written communication, attention to detail, and experience with NextGen and Centricity EMR. You will schedule procedures, maintain provider calendars, assist with no-show and recall reports, answer multi-line calls, and support staff during high-volume periods while upholding confidentiality and