Scheduler - Radiology - Windsor

Christie Clinic; Champaign (IL); On-site; USD 24,000 - 33,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

401k Plan

Medical Flexible Spending Account

Dental Insurance

Vision Insurance

Group Term Life Insurance

Identity Theft Protection

Long Term Disability

Paid Holidays

Job summary

Christie Clinic's Radiology department is seeking a full-time Scheduler for the Windsor clinic in Champaign, IL 61822. Work Monday–Friday 8:30am–5:30pm with no night or weekend requirements.

You will greet patients, assist with the check-in and checkout processes, answer a high volume of calls, schedule appointments, update demographics, and serve as a liaison between patients and medical support staff.

Qualifications

• High school diploma or equivalent.
• Experience in a medical office setting preferred.

Responsibilities

• Greet patients and visitors in a courteous, efficient manner.
• Answer a high volume of phone calls and schedule patient appointments.
• Provide check-in and verify demographic information for patients.
• Maintain modality schedules and keep the lobby area neat and organized.
• Serve as a liaison between patients and medical support staff.

Skills

Scheduling

Customer service

Phone handling

Education

High school diploma or equivalent

Job description

Job Details

Job Location: Windsor (LLC) - Champaign, IL 61822

Position Type: Full Time

Education Level: High School

Salary Range: $17.36 - $23.87 Hourly

Job Shift: 1st Shift

Job Category: Administrative/Clerical

Christie Clinic's department of Radiology is seeking a full-time Scheduler from Monday-Friday 8:30am-5:30pm at the Windsor clinic in Champaign, with no night or weekend requirements.

Duties

Duties include greeting clinic patients upon arrival, assisting with the check in process, answering incoming phone calls, scheduling appointments and assisting with the checkout or rescheduling process. The receptionist will also serve as a liaison between patient and medical support staff.

Job Duties

• Greet patients and visitors in an efficient, professional and courteous manner and solicit customer feedback to improve service.
• Demonstrate the ability to promptly answer a high volume of phone calls and schedule patient appointments in a quick and accurate manner.
• Provide check-in process for patients.
• Verify and update necessary demographic information.
• Maintain modality schedules and check for accuracy.
• Keep a neat and orderly work and lobby area.
• Maintain relevant office supplies for department effectiveness.
• Perform related work as required.

Required Qualifications

• High school diploma or equivalent.

Preferred Qualifications

• Experience in a medical office setting.

Typical Physical Demands

Demands include sitting, standing, walking, bending, stooping, stretching and lifting. Hearing within, or correctable to, normal range, vision correctable to 20/20 and manual dexterity for the operation of office equipment is required.

Typical Working Conditions

Work is performed in the reception area and involves frequent contact with patients and providers as well as exposure to communicable illnesses. Requirements may include working irregular hours.

Pay and Benefits

The estimated pay range for this position is exclusive of fringe benefits and potential bonuses. Final offers are based on various factors, including skill set, experience, qualifications, and other job-related criteria.

We also offer a substantial benefits package, including:

• Paid Time Off (Vacation, Sick, Personal, Holiday, Birthday)
• Dependent Care Flexible Spending Account
• 401k Plan
• Medical Flexible Spending Account
• Health Insurance
• Group Term Life Insurance
• Dental Insurance
• Identity Theft Protection
• Vision Insurance
• Long Term Disability
• Accidental Death & Dismemberment Insurance