Scheduler II

GI Alliance; Plano (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

GI Alliance is seeking a Scheduler II to manage patient scheduling and physician schedules in a busy medical office. The role involves excellent communication, customer service, and multi-tasking skills. Ideal candidates will have medical scheduling experience and a high school diploma.

Qualifications

• 2-5 years of medical scheduling preferred.
• Intermediate experience (4+ years) for Level II.

Responsibilities

• Scheduling patients for office visits and procedures.
• Managing physician schedules and handling patient registration.
• Providing excellent customer service.

Skills

Communication

Customer Service

Multi-tasking

Detail-oriented

Bilingual

Education

High school diploma or equivalent

Job description

Join to apply for the Scheduler II role at GI Alliance

GI Alliance is seeking an experienced Scheduler II. The position involves scheduling patients for office visits and procedures, managing physician schedules, handling patient registration and financial transactions, and providing excellent customer service.

Responsibilities include:

1. Assisting with high call volume
2. Maintaining physicians' schedules for office visits and procedures
3. Taking triage call messages for medical staff
4. Viewing patient visit notes, identifying problems, diagnoses, and physician orders
5. Assisting in patient registration and financial transactions
6. Scheduling radiology/lab appointments and recalls
7. Checking in patients upon arrival and checking out upon departure
8. Collecting payments and reconciling charges
9. Filing and preparing patient charts in EMR
10. Performing other duties as assigned

Qualifications include:

• Excellent written and verbal communication skills
• Customer service experience in a medical office
• Ability to multi-task in a fast-paced environment
• Detail-oriented with a basic understanding of healthcare plans
• Bilingual skills are a plus

Education: High school diploma or equivalent

Experience: 2-5 years of medical scheduling preferred

Requirements for Level II:

• Intermediate experience (4+ years) and/or more independence
• Additional duties to assist the office
• Consistent high performance

Performance Expectations:

• Strong communication and technical skills
• Ability to prioritize and multi-task
• Self-motivated with ethical integrity

GI Alliance is an Equal Opportunity Employer committed to diversity and inclusion. All applications must be fully completed. No phone calls or agencies, please. All offers contingent on pre-employment checks.