Scheduler II

Paycom; Plano (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading healthcare provider is seeking a Scheduler II to manage patient appointments and assist in a busy medical office. The role requires excellent communication and customer service skills, along with the ability to multi-task in a fast-paced environment. Ideal candidates will have prior medical scheduling experience and a high school diploma.

Qualifications

• 2-5 years of medical scheduling experience preferred.
• Intermediate experience (4+ years) for Level II status.

Responsibilities

• Schedule patients for office visits and procedures.
• Assist with high call volume and maintain physicians' schedules.
• Prepare patient charts and file records in EMR.

Skills

Communication

Customer Service

Multi-tasking

Detail-oriented

Bilingual

Education

High School Diploma

Job description

Job Details

Job Location: TDDC Plano Clinic - Plano, TX

Position Type: Full Time

Education Level: High School

Salary Range: Undisclosed

Travel Percentage: Negligible

Job Shift: Day

Job Category: Health Care

Description

GI Alliance is seeking an experienced Scheduler II.

Duties of this position include, but are not limited to, the following:

Position purpose

Schedule patients for office visit and procedure appointments.

Responsibilities/Duties/Functions/Tasks:

• Assist with high call volume
• Maintain physicians' schedules for office visits and procedures (via phone or face-to-face)
• Take triage call messages for medical staff
• View patient visit notes, identify problems & diagnosis, and review physician orders
• Assist in patient registration and financial transactions
• May schedule radiology/lab appointments
• May include recall scheduling
• Assist with check-in and check-out of patients
• Assist in collecting payments and reconcile charges daily
• File records in patient charts in EMR
• Prepare patient charts in advance and scan documents into EMR
• Perform other duties as assigned

Qualifications

Qualifications

• Excellent written and verbal communication skills
• Excellent customer service skills
• Experience working in a medical office
• Ability to multi-task in a fast-paced environment
• Detail-oriented
• Basic understanding of healthcare plans and medical benefits
• Bilingual skills are a plus

Education: High school diploma or equivalent

Experience: 2-5 years of medical scheduling experience preferred

Requirements for Level II Status:

• Intermediate experience (4+ years) and/or acting more independently
• Taking on additional duties to assist the office
• Consistent strong performance

Performance Requirements:

• Excellent communication skills
• Proficient in technical (computer) skills
• Ability to multi-task and prioritize
• Self-motivated with initiative
• Strong ethics

GI Alliance is an Equal Opportunity Employer, committed to diversity and inclusion. All job offers are contingent upon successful pre-employment criminal history checks.

Please note: All applications must be completed in full. No phone calls or agencies, please.

EEO/AA-M/F/disabled/protected veteran