Scheduler II

The US Oncology Network; Newark (DE); On-site; USD 73,000 - 102,000; Full time

Job summary

A leading oncology practice in Newark, DE is seeking a Scheduler II to assist in managing patient appointments and provide support to the medical staff. This role requires excellent communication skills and knowledge of medical terminology, contributing to the seamless operation of the office. With a focus on patient care, you will help ensure timely and accurate scheduling while working within a team committed to high-quality cancer care.

Benefits

Medical benefits

Dental benefits

Vision benefits

401K profit sharing

Tuition reimbursement

Parental leave

Qualifications

• Minimum three years office experience, preferably in a medical office setting.
• Knowledge of medical terminology and coding required.
• Excellent communication skills, written and verbal.

Responsibilities

• Responsible for scheduling patient appointments and tests efficiently.
• Answers all incoming calls, assesses callers’ needs, directs to appropriate personnel.
• Maintains primary office scheduling template.

Skills

Communication

Microsoft Office

Medical Terminology

Education

High school diploma or equivalent

Job description

Join to apply for the Scheduler II role at The US Oncology Network

1 week ago Be among the first 25 applicants

Join to apply for the Scheduler II role at The US Oncology Network

Overview

Delaware’s Largest Cancer Treatment Group- Medical Oncology Hematology Consultants, for our Newark, DE location.

We are a private practice comprised of 11 physicians and 10 APPs. Our mission is to provide quality cancer care to the patients in our local community. We are affiliated with the US Oncology Network, which is one of the nation’s largest networks of integrated, community-based oncology practices that are dedicated to advancing high-quality, evidence-based cancer care. Our board-certified physicians in Hematology and Medical Oncology, Palliative Care Medicine, and breast surgery have trained and held faculty positions in nationally and internationally recognized academic centers. Our physicians have extensive experience in the diagnosis and treatment of malignant diseases and disorders of the blood and breast.

Overview

Delaware’s Largest Cancer Treatment Group- Medical Oncology Hematology Consultants, for our Newark, DE location.

We are a private practice comprised of 11 physicians and 10 APPs. Our mission is to provide quality cancer care to the patients in our local community. We are affiliated with the US Oncology Network, which is one of the nation’s largest networks of integrated, community-based oncology practices that are dedicated to advancing high-quality, evidence-based cancer care. Our board-certified physicians in Hematology and Medical Oncology, Palliative Care Medicine, and breast surgery have trained and held faculty positions in nationally and internationally recognized academic centers. Our physicians have extensive experience in the diagnosis and treatment of malignant diseases and disorders of the blood and breast.

Through our relationship with the US oncology Network, we are able to offer a competitive salary and affordable benefits including but not limited as Medical, Dental, Vision, life insurance, 401K profit sharing, tuition reimbursement, and parental leave.

We have an immediate opening for a Scheduler.

SCOPE: Under general supervision, is responsible for scheduling patient appointments and tests in an efficient and timely manner. Answers all incoming calls and directs calls to appropriate personnel. Serves as a liaison between patient and medical staff. May include outside scheduling and/or surgical scheduling responsibilities. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Answers all incoming calls, assesses callers’ needs, directs to appropriate personnel.
• Pages clinic personnel as appropriate.
• Obtains and communicates messages in an accurate and timely manner.
• Efficiently schedules patients and returning patients in computer system in accordance with physician and/or office guidelines.
• For new and or referred patients, sets up in system with appropriate documentation and coding.
• Cancels/reschedules appointments according to physician schedule changes; notifies appropriate clinic personnel.
• Obtains and enters all authorization and correspondence relating to referrals in patients’ charts and/or electronic medical records (EMR).
• Maintains primary office scheduling template containing all physician meetings, satellite schedule, rounding and call coverage.
• Arranges for patients to have financial counseling as needed.
• Demonstrates an understanding of patient confidentiality to protect the patient and clinic/practice.
• Follows policies and procedures to contribute to the efficiency of the front office.
• Covers for other front office functions as requested.
• Prepares correspondence, memos, forms and other typing as requested by supervisor.
• May schedule outpatient appointments/testing and hospital admissions upon request.
• Obtains necessary pre-certification as required.
• May communicate to patient about tests being scheduled and potential prep work needed, inquiring about test specifics from necessary parties and gathering patient information as needed.
• Where applicable, basic understanding of medical terminology for tests including coding and ability to look up codes specific to diagnosis and scheduling procedure.
  
  

Qualifications

MINIMUM QUALIFICATIONS: High school diploma or equivalent required. Minimum three years office experience, preferably in a medical office setting. Knowledge of medical terminology and coding required. Must have excellent communication skills, written and verbal. Proficiency in Microsoft Office (Outlook, Word, Excel) required.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for prolonged periods of time.

COMPETENCIES: Uses Technical and Functional Experience: Possesses up to date knowledge of the profession and industry; is regarded as reliable resource in the technical/functional area; accesses and uses other expert resources when appropriate Demonstrates Adaptability: Handles day to day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities, ambiguity and rapid change; shows resilience in the face of constraints, frustrations, or adversity; demonstrates flexibility. Uses Sound Judgment: Makes timely, cost effective and sound decisions; makes decisions under conditions of uncertainty. Shows Work Commitment: Sets high standards of performance; pursues aggressive goals and works efficiently to achieve them Commits to Quality: Emphasizes the need to deliver quality products and/or services; defines standards for quality and evaluated products, processes, and service against those standards; manages quality; improves efficiencies.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves contact with patients and public.

Applicants will be hired into the title appropriate to their credentials and years of experience.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitals and Health Care

Referrals increase your chances of interviewing at The US Oncology Network by 2x

Get notified about new Scheduler jobs in Newark, DE.

Newark, DE $73,600.00-$101,200.00 6 hours ago

Newark, DE $77,900.00-$121,800.00 1 week ago

Scheduling Operations Manager - US West Territory

Wilmington, DE $96,000.00-$150,000.00 1 day ago

New Castle, DE $73,000.00-$80,000.00 1 week ago

Advancement Coordinator and Events Planner

North East, MD $47,355.00-$69,454.00 54 minutes ago

Bridgeport, NJ $72,600.00-$116,200.00 1 week ago

Surgical Scheduler, Cardiology Consultants - Avenue North

Advancement Coordinator and Event Planner

Concord, PA $70,000.00-$85,000.00 6 days ago

External Manufacturing Global Supply Planner-Remote within the US Northeast

Newark, DE $85,100.00-$127,700.00 1 day ago

Concordville, PA $70,000.00-$85,000.00 6 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.