Scheduler I

SSM Health; Missouri; Remote; USD 32,000 - 44,000; Full time

Job summary

SSM Health is seeking a Remote Scheduling Clerk to support patient services by collecting data from patients and coordinating appointments. This role emphasizes accuracy, empathy, and efficient data entry in our MO-based remote-friendly environment.

You will schedule, reference provider referrals, update contact information, and ensure compliance with site protocols while working a 40-hour week from Monday to Friday.

Qualifications

• Experience with electronic health records (EHR) and health care settings.
• Strong customer service and computer skills.
• High school diploma or equivalent with 10 years of work experience acceptable.

Responsibilities

• Coordinates scheduling and referrals to other healthcare providers and services. Obtains approval for schedule changes or cancellations as appropriate.
• Assists with maintenance and updating of provider contact information.
• Ensures that all medical appointments, special instructions and patient information is entered into electronic medical system.
• Follows site-specific protocols and maintains up-to-date documentation to ensure compliance.
• Performs other duties as assigned.

Skills

EHR

Healthcare experience

Customer service

Computer skills

Education

High School diploma/GED or 10 years of work experience

Job description

It's more than a career, it's a calling.

MO-REMOTE

Worker Type:

Regular

Job Highlights:

Join a team where your work matters—every moment, every patient, every community. At SSM Health, you’ll be empowered to grow, supported to thrive, and inspired to make a lasting impact.

Qualifications: Ideal candidate has EHR, health care experience and excellent customer service and computer skills.

Schedule: Full Time Monday-Friday, 8:30am - 5:00pm

Location: Remote *reside in the St. Louis, MO area

At SSM Health, we believe in providing our employees with a fulfilling career. We strive to create an environment where individuals can grow both personally and professionally. Our company values diversity, innovation, and collaboration, and we are committed to making a positive impact on the communities we serve.

Joining SSM Health means becoming part of a team that is dedicated to providing exceptional patient care and making a difference in people's lives. Our employees are passionate about what they do, and their commitment to our mission is what sets us apart.

Remote work: This position may be eligible for remote work in accordance with SSM policies. Note that remote work is not permissible in some states; Human Resources should be consulted for additional information and guidance.

• Candidates must reside in MO, IL, OK, or WI (St. Louis, MO area preferred for this position)

Job Summary:

Responsible for collecting data directly from patients and referring provider offices to confirm and create scheduled appointments for patient services.

Job Responsibilities and Requirements:

Primary Responsibilities

• Coordinates scheduling and referrals to other healthcare providers and services. Obtains approval for schedule changes or cancellations as appropriate.
• Assists with maintenance and updating of provider contact information.
• Ensures that all medical appointments, special instructions and patient information is entered into electronic medical system.
• Follows site-specific protocols and maintains up-to-date documentation to ensure compliance.
• Performs other duties as assigned.

EDUCATION

• High School diploma/GED or 10 years of work experience

Experience

• No experience required

Physical Requirements

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

Required Professional License And/Or Certifications

• None

Department

8701340033 STL Scheduling

Work Shift

Day Shift (United States of America)

Scheduled Weekly Hours

40

SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Read our notice of non-discrimination