Scheduler/Front Desk

Benchmark-Senior-Living; Shelburne (VT); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health benefits

Paid training

401k with company match

Paid time off

Job summary

The Arbors of Shelburne is seeking a Scheduler for the care department staff, with occasional front desk coverage. This is a full-time, benefits-eligible role running 11 am to 7 pm, including every other weekend.

Qualifications include working knowledge of MS Word and Excel; training on our scheduling software will be provided. Strong customer service and English communication skills are essential for interactions with residents and families.

Qualifications

• Previous experience providing Administrative Support desired.
• Excellent Customer Service skills.
• Proficient time management skills. Detail oriented.
• Ability to understand and follow instructions in English; write routine reports and correspondence; read and interpret documents such as safety rules and procedure manuals.

Responsibilities

• Scheduling staff for the care department (nurses and nurses' aides).
• Answering calls and taking messages from residents and resident families.
• Interacting with other departments to coordinate care.
• Providing general office support to the facility.
• Other duties and projects as assigned

Skills

Scheduling

Customer service

Time management

Communication

Tools

MS Word

MS Excel

Outlook

PowerPoint

Job description

The Arbors of Shelburne is looking for an individual to be our Scheduler for our care department staff (nurses and nurses' aides). Will also cover the front reception desk as needed.

This is a full time, benefits eligible position, 11 am to 7 pm, with an every other weekend requirement.

Must have a working knowledge of the use of Microsoft Word and Excel.

Will train the right person on the use of our scheduling software.

Strong customer service skills are also a necessity as the Administrative Assistant will be communicating with residents and family members.

Responsibilities include, but are not limited to:

• Scheduling
• Answering calls and taking messages from residents and resident families
• Interacting with other departments
• Providinggeneral office support
• Other duties and projects as assigned

Requirements

• Previous experience providing Administrative Support desired
• Excellent Customer Service skills.
• Proficient time management skills. Detail oriented.
• Ability to understand and follow instructions in English; write routine reports and correspondence; read and interpret documents such as safety rules and procedure manuals.
• Demonstrated knowledge of appropriate skills for communicating, especially by phone, with individuals of all ages, especially the geriatric population.
• Proficient Computer Skills; MS Word, PowerPoint, Excel, Outlook. Prior experience with a fleet
  management system desirable, but not required.

As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following:

• 8 holidays & 3 floating holidays
• Discounted Meal Program
• Paid Training & Company
• Associate Referral Bonus Program
• Physical & Mental Health Wellness Programs
• 401k Retirement Plan with Company Match*
• Medical, Vision & Dental Benefits*
• Tuition Reimbursement Program*
• Vacation and Health & Wellness Paid Time Off*

*Eligibility may vary by employment status