Scheduler Coordinator - Home Health Care

Kaizen Lab Inc.; Brockton (MA); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading home health care company is seeking a Home Care Scheduler Coordinator to handle physician order management and ensure compliance with Medicare and Medicaid regulations. The ideal candidate will have strong communication skills and a background in home health services. This role offers various benefits, including health insurance, paid holidays, and a flexible schedule.

Benefits

Flexibility

401(k)

Sick day

Vacation

Paid Holidays

Health Insurance

Dental

Vision

Qualifications

• High school education required; two years of college preferred.
• Strong verbal and written communication skills are essential.
• Ability to manage multiple tasks and excellent organizational skills.

Responsibilities

• Process and manage physician orders for home health services efficiently.
• Maintain records of all orders and track their statuses.
• Coordinate with clinical managers for billing.

Skills

Excellent Communication

Organizational Skills

Attention to Detail

Problem-Solving

Knowledge of Home Health

Education

High School Education

Two years of college preferred

Job description

Position: Home Care SchedulerCoordinator

Reports to: ClinicalManager

Revised: 05/21/2025

About Brockton Home Health Care

BrocktonHome Health Agency is a Medicaid and Medicare certified in Massachusetts andaccredited by the Joint Commission - Accreditation of Healthcare Organizations(JCAHO). Our mission is to provide each client and family with a sense ofcomfort, knowing they are being cared for by professionals that are exceptionalin their field and who are innately invested in the well-being of others

Job Summary:A Home HealthPhysician Orders Support Coordinator (POSC) primarily handles the efficientprocessing and management of physician orders for home health services,ensuring timely compliance and accuracy. This role involves coordinating withphysicians to obtain signed orders, tracking their status, and communicatingupdates to relevant parties, including intake and Director of Nursing/ DON. APhysician Orders Support Coordinator is also responsible to submit orders viafax or doctor’s alliance platform to PCP’s office, obtaining signed orders fora new and current patient Brockton HHA patients, upload the orders into Axxessand tracking the order's status. POSC also need to contact the physician’soffice to follow up if orders are not signed promptly. The POSC may need tocall hospitals, or PCP’s office to request last visits notes or updatedmedication list after a hospital discharge before the agency can resumeservices.

Responsibilities

New orders:fax new orders to physicians, upload orders to thepatients profile

PCP’s office and Hospital: The POSC may needto call hospitals, or PCP’s office to request last visits notes or updatedmedication list after a hospital discharge before the agency can resumeservices.

Tracking Order Status: Maintain recordsof all orders, their status (pending, signed, etc.), and ensure timelycompletion.

Communicating with Teams: Inform intaketeams and clinicians about the status of orders, including any delays orrequired actions.

Ensuring Compliance: Verify that allorders are compliant with Medicare and Medicaid also relevant regulations and BrocktonHome Health Care agency policies.

Supporting Billing: Coordinate with Clinicalmanagers and DON to ensure accurate and timely claim processing.

Maintaining Records: Keep detailedrecords of physician orders, including patient demographics, clinicalinformation, and billing details.

Skillsand Qualities:

Excellent Communication: Strong verbal and written communication skills areessential for interacting with physicians, staff, and patients.

Organizational Skills: Ability to manage multiple tasks, prioritize work, andmaintain accurate records.

Attention to Detail: Carefully review documents for accuracy andcompleteness.

Problem-Solving: Ability to identify and resolve issues related tophysician orders and patient care.

Knowledge of Home Health: Familiarity with home health regulations, procedures,and terminology is beneficial.

Qualifications/Educational Requirements:

1.High School Education

2.Two years of college preferred.

3.Excellent written and verbal communication skills.

4.Ability to handle multiple tasks simultaneously and meetdeadlines.

5.Excellent organizational and time management skills.

6.Self-starter

Benefits:

• Flexibilities
• 401(k)
• Sick day
• Vacation
• Paid Holidays
• Health Insurance
• Dental
• Vision