Scheduler 2

Advanced Imaging LLC; Albuquerque (NM); On-site; USD 32,000 - 44,000; Full time

Job summary

Advanced Imaging LLC is seeking a dedicated Scheduling Clerk to manage radiology appointments in a fast-paced outpatient setting. You will read orders, verify patient data, and coordinate with offices to secure accurate scheduling across all modalities.

This role requires strong terminology knowledge, confidentiality, and effective communication. Ideal candidates have 1–2 years of medical office experience, proficiency with MI/EPIC/PenRad, and the ability to multitask under pressure in a

Qualifications

• Knowledge of medical terminology required.
• Experience reading orders and scheduling radiology procedures.
• Commitment to confidentiality and HIPAA compliance.
• Proficiency with multiple software systems (MI, EPIC, PenRad).

Responsibilities

• Answers all incoming calls promptly and courteously.
• Obtains patient demographics, insurance and procedure data to reserve appointments.
• Reads and interprets medical orders/forms.
• Places outgoing appointment calls to patients and offices.
• Maintains neat, organized work area and upholds confidentiality.
• Supports scheduling across modalities and shifts as needed.
• Schedules radiology modalities (Mammography, Ultrasound, X-Ray, CT, MRI).

Skills

Medical terminology

Communication

Scheduling

Multitasking

Interpersonal skills

Data presentation

Education

High School Diploma

Tools

EPIC

PenRad

Med Informatics (MI)

Job description

Position SummarySchedules all radiology imaging exams in the Med Informatics System.Individual Character RequirementsAll employees are expected, as part of their job requirements, to:Work collaboratively with othersContributes to the overall success of the departmentCommunicates effectivelyOrganized, neat and time efficientAccountable and responsible in carrying out all assigned dutiesFollows company policies and proceduresConducts themselves professionally, with self-control, andContributes to a positive working environmentReportingReports directly to the Supervisor of SchedulingSupervisionNoneTypical Physical DemandsWork may require sitting for long periods of time; also stooping, bending, and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier, and other office equipment as necessary. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contact and use. It is necessary to view and type on computer screens and work in an environment which can be very stressful.Typical Working ConditionsWork is performed in an outpatient radiology office setting. Work may be stressful at times due to the high volume of incoming calls, irate/difficult phone calls and handling multiple tasks all at once.Duties and Responsibilities1. Answers all incoming calls in a prompt and courteous manner.2. Obtain patient demographics, insurance information and requested procedure data from various sources (MI, EPIC and PenRad) to reserve a scheduled appointment time.3. Able to read and interpret medical orders/forms4. Places outgoing appointment calls to patients/medical offices.5. Maintains work area in a neat and orderly manner.6. Maintains strictest confidentiality/ and upholds HIPAA7. Performs related work as required and other duties as assigned.Position may include extended hours and Saturdays.Performance RequirementsProficient in medical terminology.Ability to obtain and present concise data in verbal and written forms.Knowledge of proper grammar, spelling, and punctuation to type information.Skill in operating a copier, facsimile, and other office equipment.Ability to use common software packages (e.g., spreadsheets, databases, word processing, statistical, e-mail and internet).Ability to prioritize department functions and services.Ability to speak clearly and concisely, follow and comprehend oral and written instruction.Ability to promote excellent interpersonal skills.Is proficient in Scheduling all Radiology Modalities (Mammography/Ultrasound/X-Ray/CT/MRI)Acts as Trainer and Mentor for all new and incoming schedulersProficient in all Insurances and Payers and understanding of EOB’sIs responsible for additional tasks and projects as assignedEducationHigh School DiplomaExperience1. One to Two Years Medical Office Experience Required (Scheduling Preferred)2. Computer and multi-system experience3. Multi-line phone systems experience.Certificate/License None.Alternative to Minimum Qualifications: None