Radiology Support Associate, Breast Center, Full-Time, Days

Marin General Hospital; California (MO); Hybrid; USD 33,000 - 49,000; Full time

Job summary

MarinHealth in Greenbrae, CA, seeks a Radiology Support Associate for the Breast Center. You will maintain radiology files, retrieve results, greet patients, handle scheduling, and support daily department operations in a full-time daytime role.

The position requires a high school diploma and two years of clerical healthcare experience, plus familiarity with radiology systems and strong communication skills. Bilingual English/Spanish is a plus and helps service diverse patients.

Qualifications

• Demonstrated interpersonal skills to deal effectively and courteously with a diverse group of internal and external visitors and callers.
• Accurate typing at 30 wpm and basic to intermediate word processing skills.
• Knowledge of medical terminology and ability to learn radiology information systems.
• Ability to multitask and work collaboratively with staff and callers.

Responsibilities

• Answers telephones and provides standard information; routes calls and takes messages.
• Greets patients, coordinates arrivals, and liaises between patient and staff.
• Uses Radiology Information System to maintain accurate records.
• Operates PACS/MISYS as required and supports scheduling and registrations.

Skills

Interpersonal skills

Typing 30 wpm

Word processing

Medical terminology

PACS knowledge

MISYS familiarity

Multi-tasking

Team player

English + Spanish

Education

High school diploma or GED

Tools

PACS system

MISYS

Job description

## Radiology Support Associate, Breast Center, Full-Time, DaysApply: Greenbrae, CA: Full time: Posted Today: 15188 - CHTBD**ABOUT MARINHEALTH** Are you looking for a place where you are empowered to bring innovation to reality? Join MarinHealth, an integrated, independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital, MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties. We attract healthcare’s most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch.MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others.**Company:**Marin General Hospital dba MarinHealth Medical Center**Compensation Range:**$23.70 - $35.55**Work Shift:**10 Hour (days) (United States of America)**Scheduled Weekly Hours:**40**Job Description Summary:**To maintain and retrieve Radiology files and result reports. To provide Radiology receptionist duties at desk and telephone. Performs patient scheduling and completion of all demographic and protocol-specific information necessary for a complete scheduled exam.**Job Requirements, Prerequisites and Essential Functions:****Job Specifications:****Education:*** High school diploma, GED or equivalent preferred.**Experience:*** Two years clerical or secretarial experience in a health care setting with computer-based familiarity.**Prerequisite Skills:*** Demonstrated interpersonal skills to deal effectively and courteously with a diverse group of internal and external visitors and callers* Accurate typing at 30 wpm* Basic to intermediate skill in word processing* Knowledge of medical terminology* Ability to learn and operate any and all computerized radiology information systems* Ability to organize and prioritize multiple tasks despite frequent interruptions* Ability to operate standard business machines, such as personal computer, fax machines and copier* Ability to work collaboratively with team members, hospital staff, physicians, and outside agencies 9. Demonstrated excellent verbal and written communication skills with preference to speaking English, Spanish or other languages**License and Certifications:*** None required**Primary Customer Served (Age Specific Criteria):**This position is not a patient care position, and as such, this section does not apply.**Patient Privacy (HIPAA Compliance):**Employees in this position have access to protected health information. The protected health information a person in this position can access includes demographics, date of service, insurance/billing, medical record summary information, and all other information that may be contained in patient records. This position requires patient health information to perform the functions outlined as part of this position description.**Duties And Responsibilities:****Essential (Not Modifiable)*** Answers telephones and provides standard information; provides limited screening of telephone calls, routes calls to other staff, and takes messages* Answers routine questions, provides information and responds to inquiries concerning departmental activities and operations by relating or referring to established policies and procedures; refers visitors to sources of information* Uses Radiology Information System as the source for maintaining accurate records required by Department Policy and Procedures. Must be familiar with and utilize the Radiology Information System functions as assigned by the Department manager and/or Information Systems Supervisor* Participates actively in the achievement of organizational and departmental goals* Responsible for assuring patient wait times are minimized* Attends and participates in in-services and staff meetings* Maintains standards of the organization and department* Abides by hospital policies on attire, work habits and relationships* Observes confidentiality and decorum in conversation and behavior* 1Assists in the orientation of new employees.**File Clerk*** Utilizes the PACS system, for retrieving, and printing of studies as requested by physicians, patients, and hospital staff, to the standard of diagnostic quality set by Medical Director* Upon request, reads or faxes patient reports to attending physicians and other facilities* Obtains releases and prepares films to be picked up by patient* Calls other facilities to retrieve films, reports, etc., for our Radiologists or physicians, when necessary* Prepares materials for subpoenas as directed* Prepares materials for Tumor Board meetings* Acts as a department liaison for physicians needing assistance and/or training for utilization of Magic Web (PACS online system)**Receptionist*** Greets, directs, and receives patients at reception desk. Coordinates scheduled patient arrival with the appropriate exam-specific staff* Acts as liaison between patient and technical staff* Initiates patient orders in MISYS* Works with Admitting department to facilitate patient registration process* Assists Tech Coordinator* Compiles, audits, crosschecks and forwards to HIM paperwork related to patient procedures on a daily basis* Forwards problem account and account paperwork to the Radiology Supervisor daily**Scheduler*** Responsible for timely, accurate and consistent scheduling of all Radiology patients* Strong working knowledge of overall aspects of the scheduling process as it relates to patient admissions, pre admissions, insurance verification and customer service* Maintains effective working relationship with external organizations and agencies, as required* Responsible for creating and organizing new patient files, entering in patients’ prior medical history into database, and maintaining accurate record keeping relative to scheduling* Contacts patients by phone to verify or change appointments* Responsible for obtaining diagnoses, blood work, and/or HandP’s from physician orders for radiological and nuclear medicine exams* Checks on pre-authorizations from doctors’ offices and patients and prepares for Admitting for next-day paperwork* Organizes the next day’s paperwork, including:* Ensuring appointments are accurate* Proper blood work for CT’s and biopsies is obtained* Ensures all pertinent patient demographics are in MISYS* Addressing any errors seen on the schedule* Checks on pre-authorizations from doctors’ offices and/or patients* Organizes and faxes nuclear medicine schedule* Prepares “insurance verification” for the special procedures cases* Faxes requests for HandP’s weekly**SECONDARY (modifiable)*** Other duties as assigned