Scheduler

Mercy; Washington (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Tuition assistance

Retirement plans

Job summary

Mercy is seeking a Front Desk professional to greet patients and visitors, verify information, schedule appointments, and process documentation with accuracy and discretion.

This role requires strong communication, computer skills, and a caring, patient-focused approach. A high school diploma and at least one year in a medical office helps success; on-site training will be provided. The position is on-site and offers benefits including health coverage and retirement plans.

Qualifications

• High school diploma or equivalent.
• One year of medical office experience.

Skills

Strong verbal and written comms

Basic computer skills

Customer service

Accuracy and attention to detail

Confidentiality

Adaptable under pressure

Front Desk training post-hire

Education

High school diploma or equivalent

Job description

Find your calling at Mercy!

Minimum Qualifications
Education: High school diploma or equivalent.
Skills, Knowledge and Abilities:

• Strong verbal and written communication skills are essential for interacting with patients, healthcare professionals, and other staff members. The ability to communicate effectively and professionally is crucial in this role.
• Proficiency in basic computer skills, including data entry and word processing.
• Excellent customer service skills are essential for interacting with patients and visitors in a courteous and professional manner. PSRs should be empathetic, patient-focused, and able to handle inquiries and concerns with tact and diplomacy.
• Accuracy and attention to detail are critical in this role, particularly when entering patient information, scheduling appointments, and processing documentation.
• Ability to maintain confidentiality and follow privacy policy/procedure. Demonstrating discretion and maintaining patient privacy is paramount in this role.
• Adaptable and able to work effectively under pressure, handling unexpected situations with professionalism and composure.
• Attend and complete Clinic Core Front Desk Training post-hire.

Physical Requirements:

• Position requires the ability to push, pull, and/or lift 50 lbs. occasionally.
• Position requires standing and walking during each shift.
• Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.

Preferred Qualifications
Experience: One year of applicable medical office experience.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.