Scheduler

Clark Retirement Community; Grand Rapids (MI); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401K with match

Professional development

On-site gym

On-site pool

Daily pay option

Telehealth

Employee Assistance Program

Job summary

Clark Retirement Community is seeking a Scheduler to ensure adequate staffing across all shifts and collaborate with nursing leadership and supervisors. You will develop and maintain employee schedules, address scheduling questions, and monitor attendance and overtime to support residents' health and safety.

Join a team that values organization, communication, and compassion, with benefits including health coverage, PTO, a 401(k) plan, and opportunities for professional growth in a caring senior

Qualifications

• High school diploma or GED; 1+ year scheduling experience.
• Experience with scheduling software (UKG preferred) and MS Office.
• Strong computer skills and accuracy in scheduling information.
• Preferred: healthcare degree or related field; CNA certification; prior senior living experience.

Responsibilities

• Develop and maintain employee schedules for all shifts.
• Serve as primary contact for scheduling questions.
• Coordinate with nursing leadership and supervisors on staffing.
• Adjust schedules as census changes and departmental needs.
• Post schedules in advance with fair, compliant practices.
• Monitor attendance, overtime, and document hours accurately.
• Assist with PBJ reporting and compliance with policies.
• Maintain confidentiality and communicate professionally.

Skills

Organizational skills

Communication

Computer literacy

Scheduling software

Microsoft Office

Education

High school diploma or GED

Healthcare degree preferred

CNA certification (preferred)

Tools

UKG Scheduling

Microsoft Office

Job description

At Clark Retirement, we understand that providing exceptional resident care starts with having the right team members in place. Our Scheduler plays a vital role in ensuring our nursing and care teams have the staffing coverage they need to support the health, safety, and well-being of our residents every day.

As a Scheduler, you'll do more than create schedules - you'll help keep our community running smoothly by coordinating staffing needs, managing schedule changes, and working closely with nursing leadership and department supervisors. You'll serve as a primary point of contact for scheduling questions, help resolve staffing conflicts, monitor attendance and overtime, and ensure accurate documentation of employee hours and timekeeping information.

At Clark Retirement, we value teamwork, communication, and compassion. Your organization, attention to detail, and ability to adapt to changing needs will help ensure our staff are supported and our residents continue to receive the quality care they deserve.

As a BHI Senior Living Community, our team is united in mission. We lead with compassion and provide opportunities for our employees to grow and thrive professionally.

Why You'll Love Working Here:

At Clark Retirement, we know a fulfilling career is about more than a paycheck.

We offer:

• Base pay between $21-25 per hour
• Health benefits for full- and part-time team members (Medical, Dental, Vision, Life, Long/Short-Term Disability)
• Paid Time Off from day one and Holiday Pay
• 401K with matching contributions
• Professional development, tuition reimbursement, scholarships, and training programs to help you grow and thrive
• On-site gym, on-site pool, daily pay option, telehealth, and Employee Assistance Program (EAP)
• A supportive, team-oriented environment that values collaboration, organization, and excellence in resident care
• The opportunity to make a meaningful impact by helping ensure appropriate staffing and supporting the teams who care for our residents

In This Role You Will:

• Develop and maintain employee schedules to ensure adequate staffing coverage across all shifts while making the best use of available staff resources
• Serve as the primary point of contact for employee scheduling questions, requests, and adjustments
• Work closely with nursing leadership, department heads, supervisors, and team members to address scheduling concerns and resolve conflicts
• Adjust schedules as needed to accommodate changes in resident census, staffing levels, and departmental needs
• Post schedules in advance and ensure scheduling practices are consistent, fair, and aligned with departmental requirements
• Monitor staff attendance, punctuality, and overtime hours, communicating concerns to leadership as appropriateEnsure accurate documentation of worked hours, overtime, shift differentials, bonus pay, paid time off, bereavement, jury duty, and department or unit transfers on employee schedules and timecards
• Assist with Payroll-Based Journal (PBJ) reporting as needed
• Provide guidance and support to employees regarding scheduling procedures, timekeeping systems, and applicable policies
• Maintain confidentiality of employee and resident information in accordance with organizational policies and HIPAA requirements
• Communicate clearly and professionally with employees, leadership, residents, families, and other visitors
• Follow organizational policies and procedures, complete required training, and report concerns to leadership promptly
• Assist with other duties as assigned

Who You Are:

• Organized and detail-oriented, with the ability to manage multiple scheduling needs and meet deadlines
• An effective communicator who works well with employees, supervisors, and leadership to resolve scheduling challenges
• Comfortable using computers, scheduling software, and Microsoft Office applications
• Able to exercise sound judgment, maintain confidentiality, and handle sensitive employee and resident information appropriately
• Flexible and adaptable when staffing needs or schedules change
• A dependable team player who takes initiative and works to ensure adequate staffing coverage
• Committed to supporting a positive work environment and helping ensure residents receive consistent, high-quality care

Qualifications

Required:

• High school diploma or GED equivalent
• One or more years of experience in staff scheduling or a related field
• Prior experience using scheduling software (UKG Preferred) and Microsoft Office Suite
• Strong computer skills and the ability to manage scheduling information accurately

Preferred:

• Associate's or bachelor's degree in healthcare or a related field
• Certified Nurse Aide (CNA) Certificate
• Previous experience in a healthcare or senior living setting

Clark Retirement is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Qualifications

Behaviors

Required

Dedicated

Devoted to a task or purpose with loyalty or integrity

Team Player

Works well as a member of a group

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Required

Ability to Make an Impact

Inspired to perform well by the ability to contribute to the success of a project or the organization

Licenses & Certifications

Preferred

Certified Nurses Aide

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.