Scheduler

Clark Retirement; Grand Rapids (MI); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401K with matching

Professional development

On-site facilities & daily pay

Telehealth & EAP

Job summary

Clark Retirement is seeking a Scheduler to ensure staffing coverage across all shifts, coordinating with nursing leadership and department supervisors. You’ll serve as the main contact for scheduling questions and help resolve conflicts while ensuring accurate timekeeping.

We value teamwork and compassion; base pay ranges $21-25 per hour with full benefits, paid time off, 401(k), and opportunities for professional development. Join a team dedicated to high-quality resident care.

Qualifications

• High school diploma or GED required.
• 1+ year experience in staff scheduling.
• Experience with UKG Scheduling and Microsoft Office.
• Healthcare or senior living setting experience.

Responsibilities

• Develop and maintain employee schedules to ensure adequate staffing coverage across all shifts.
• Serve as the primary point of contact for scheduling questions, requests, and adjustments.
• Work with nursing leadership, department heads, supervisors, and team members to resolve scheduling concerns.
• Adjust schedules to accommodate census changes and departmental needs.
• Post schedules in advance and ensure scheduling practices are fair and compliant.
• Monitor attendance, punctuality, and overtime hours; report concerns to leadership.
• Ensure accurate documentation of worked hours, overtime, and timekeeping on schedules and timecards.
• Assist with PBJ reporting as needed.
• Provide guidance on scheduling policies and timekeeping systems.
• Maintain confidentiality of employee and resident information per HIPAA.

Skills

Organizational skills

Communication

Time management

Adaptability

Team player

Education

High school diploma or GED

Associate’s degree in healthcare or related field

Bachelor’s degree in healthcare or related field

Certified Nurse Aide (CNA) certificate

Tools

UKG Scheduling

Microsoft Office

Job description

At Clark Retirement, we understand that providing exceptional resident care starts with having the right team members in place. Our Scheduler plays a vital role in ensuring our nursing and care teams have the staffing coverage they need to support the health, safety, and well-being of our residents every day.

As a Scheduler, you’ll do more than create schedules — you’ll help keep our community running smoothly by coordinating staffing needs, managing schedule changes, and working closely with nursing leadership and department supervisors. You’ll serve as a primary point of contact for scheduling questions, help resolve staffing conflicts, monitor attendance and overtime, and ensure accurate documentation of employee hours and timekeeping information.

At Clark Retirement, we value teamwork, communication, and compassion. Your organization, attention to detail, and ability to adapt to changing needs will help ensure our staff are supported and our residents continue to receive the quality care they deserve.

As a BHI Senior Living Community, our team is united in mission. We lead with compassion and provide opportunities for our employees to grow and thrive professionally.

Why You’ll Love Working Here:

At Clark Retirement, we know a fulfilling career is about more than a paycheck.

We offer:

• Base pay between $21-25 per hour

Health benefits for full- and part-time team members (Medical, Dental, Vision, Life, Long/Short-Term Disability)

Paid Time Off from day one and Holiday Pay

401K with matching contributions

Professional development, tuition reimbursement, scholarships, and training programs to help you grow and thrive

On-site gym, on-site pool, daily pay option, telehealth, and Employee Assistance Program (EAP)

A supportive, team-oriented environment that values collaboration, organization, and excellence in resident care

The opportunity to make a meaningful impact by helping ensure appropriate staffing and supporting the teams who care for our residents

In This Role You Will:

Develop and maintain employee schedules to ensure adequate staffing coverage across all shifts while making the best use of available staff resources

Serve as the primary point of contact for employee scheduling questions, requests, and adjustments

Work closely with nursing leadership, department heads, supervisors, and team members to address scheduling concerns and resolve conflicts

Adjust schedules as needed to accommodate changes in resident census, staffing levels, and departmental needs

Post schedules in advance and ensure scheduling practices are consistent, fair, and aligned with departmental requirements

Monitor staff attendance, punctuality, and overtime hours, communicating concerns to leadership as appropriate

Ensure accurate documentation of worked hours, overtime, shift differentials, bonus pay, paid time off, bereavement, jury duty, and department or unit transfers on employee schedules and timecards

Assist with Payroll-Based Journal (PBJ) reporting as needed

Provide guidance and support to employees regarding scheduling procedures, timekeeping systems, and applicable policies

Maintain confidentiality of employee and resident information in accordance with organizational policies and HIPAA requirements

Communicate clearly and professionally with employees, leadership, residents, families, and other visitors

Follow organizational policies and procedures, complete required training, and report concerns to leadership promptly

Assist with other duties as assigned

Who You Are:

Organized and detail-oriented, with the ability to manage multiple scheduling needs and meet deadlines

An effective communicator who works well with employees, supervisors, and leadership to resolve scheduling challenges

Comfortable using computers, scheduling software, and Microsoft Office applications

Able to exercise sound judgment, maintain confidentiality, and handle sensitive employee and resident information appropriately

Flexible and adaptable when staffing needs or schedules change

A dependable team player who takes initiative and works to ensure adequate staffing coverage

Committed to supporting a positive work environment and helping ensure residents receive consistent, high-quality care

Qualifications

High school diploma or GED equivalent

One or more years of experience in staff scheduling or a related field

Prior experience using scheduling software (UKG Preferred) and Microsoft Office Suite

Strong computer skills and the ability to manage scheduling information accurately

Associate’s or bachelor’s degree in healthcare or a related field

• Certified Nurse Aide (CNA) Certificate

Previous experience in a healthcare or senior living setting

Clark Retirement is an equal opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.