Scheduler

BHI Senior Living; Grand Rapids (MI); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Health benefits (Medical, Dental, Vis

Paid Time Off from day one and Holiday

401K with matching

Tuition reimbursement and training

On-site gym and pool

Daily pay option

Employee Assistance Program (EAP)

Supportive team environment

Job summary

Clark Retirement is seeking a dedicated Scheduler to ensure adequate staffing across all shifts and support high-quality resident care. You will coordinate schedules, resolve conflicts, and collaborate with nursing leadership to maintain accurate timekeeping and documentation.

We value teamwork, attention to detail, and adaptability as census changes occur. This role involves post-scheduling, overtime monitoring, and providing guidance on timekeeping systems to support a smoothly ran community.

Qualifications

• High school diploma or GED required.
• 1+ years experience in staff scheduling or related field.
• Experience using scheduling software (UKG preferred) and Microsoft Office Suite.

Responsibilities

• Develop and maintain employee schedules to ensure adequate staffing across all shifts.
• Serve as the primary point of contact for scheduling questions and adjustments.
• Work with nursing leadership, dept. heads, supervisors to address scheduling concerns.
• Adjust schedules to accommodate census changes and departmental needs.
• Post schedules in advance and ensure consistency and fairness.
• Monitor attendance, punctuality, and overtime; report concerns to leadership.
• Document worked hours, overtime, shift differentials, PTO, and transfers on timecards.
• Assist with Payroll-Based Journal (PBJ) reporting as needed.
• Provide guidance on scheduling procedures and timekeeping systems.

Skills

Scheduling coordination

Communication

Computer literacy

Time management

Education

High school diploma or GED

Healthcare-related degree (associate/bachelor)

Tools

UKG Scheduling

Microsoft Office

Job description

At Clark Retirement, we understand that providing exceptional resident care starts with having the right team members in place. Our Scheduler plays a vital role in ensuring our nursing and care teams have the staffing coverage they need to support the health, safety, and well-being of our residents every day.

As a Scheduler, you’ll do more than create schedules — you’ll help keep our community running smoothly by coordinating staffing needs, managing schedule changes, and working closely with nursing leadership and department supervisors. You’ll serve as a primary point of contact for scheduling questions, help resolve staffing conflicts, monitor attendance and overtime, and ensure accurate documentation of employee hours and timekeeping information.

At Clark Retirement, we value teamwork, communication, and compassion. Your organization, attention to detail, and ability to adapt to changing needs will help ensure our staff are supported and our residents continue to receive the quality care they deserve.

As a BHI Senior Living Community, our team is united in mission. We lead with compassion and provide opportunities for our employees to grow and thrive professionally.

Why You’ll Love Working Here:

At Clark Retirement, we know a fulfilling career is about more than a paycheck.

We offer:

• Base pay between $21-25 per hour
• Health benefits for full- and part-time team members (Medical, Dental, Vision, Life, Long/Short-Term Disability)
• Paid Time Off from day one and Holiday Pay
• 401K with matching contributions
• Professional development, tuition reimbursement, scholarships, and training programs to help you grow and thrive
• On-site gym, on-site pool, daily pay option, telehealth, and Employee Assistance Program (EAP)
• A supportive, team-oriented environment that values collaboration, organization, and excellence in resident care
• The opportunity to make a meaningful impact by helping ensure appropriate staffing and supporting the teams who care for our residents

In This Role You Will:

• Develop and maintain employee schedules to ensure adequate staffing coverage across all shifts while making the best use of available staff resources
• Serve as the primary point of contact for employee scheduling questions, requests, and adjustments
• Work closely with nursing leadership, department heads, supervisors, and team members to address scheduling concerns and resolve conflicts
• Adjust schedules as needed to accommodate changes in resident census, staffing levels, and departmental needs
• Post schedules in advance and ensure scheduling practices are consistent, fair, and aligned with departmental requirements
• Monitor staff attendance, punctuality, and overtime hours, communicating concerns to leadership as appropriate
• Ensure accurate documentation of worked hours, overtime, shift differentials, bonus pay, paid time off, bereavement, jury duty, and department or unit transfers on employee schedules and timecards
• Assist with Payroll-Based Journal (PBJ) reporting as needed
• Provide guidance and support to employees regarding scheduling procedures, timekeeping systems, and applicable policies
• Maintain confidentiality of employee and resident information in accordance with organizational policies and HIPAA requirements
• Communicate clearly and professionally with employees, leadership, residents, families, and other visitors
• Follow organizational policies and procedures, complete required training, and report concerns to leadership promptly
• Assist with other duties as assigned

Who You Are:

• Organized and detail-oriented, with the ability to manage multiple scheduling needs and meet deadlines
• An effective communicator who works well with employees, supervisors, and leadership to resolve scheduling challenges
• Comfortable using computers, scheduling software, and Microsoft Office applications
• Able to exercise sound judgment, maintain confidentiality, and handle sensitive employee and resident information appropriately
• Flexible and adaptable when staffing needs or schedules change
• A dependable team player who takes initiative and works to ensure adequate staffing coverage
• Committed to supporting a positive work environment and helping ensure residents receive consistent, high-quality care

Qualifications

Required:

• High school diploma or GED equivalent
• One or more years of experience in staff scheduling or a related field
• Prior experience using scheduling software (UKG Preferred) and Microsoft Office Suite
• Strong computer skills and the ability to manage scheduling information accurately

Preferred:

• Associate’s or bachelor’s degree in healthcare or a related field
• Certified Nurse Aide (CNA) Certificate
• Previous experience in a healthcare or senior living setting

Clark Retirement is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Qualifications

Behaviors

Required

Dedicated:Devoted to a task or purpose with loyalty or integrity

Team Player:Works well as a member of a group

Detail Oriented:Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Required

Ability to Make an Impact:Inspired to perform well by the ability to contribute to the success of a project or the organization

Licenses & Certifications

Preferred

Certified Nurses Aide

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.