Scheduler

Business Draft, Inc.; Charlotte (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

Visiting Angels Charlotte & Union Co is seeking a Scheduler to coordinate caregiver schedules and ensure clients receive high-quality, consistent care on-site in Charlotte, NC. You will collaborate with caregivers and clients to manage schedules, communicate changes, and adapt to last-minute needs.

The role emphasizes strong organizational and communication skills, with experience in scheduling software and a healthcare setting preferred.

Qualifications

• Experience in scheduling or administrative roles, preferably in a healthcare environment.
• Strong organizational skills and attention to detail.
• Excellent communication skills, both verbal and written.
• Ability to work effectively in a fast-paced environment and manage multiple priorities.
• Proficiency in scheduling software or general office applications.

Responsibilities

• Coordinate daily and weekly caregiver schedules to ensure clients receive consistent and reliable care.
• Communicate effectively with clients and caregivers about scheduling needs and any last-minute changes.
• Assist in caregiver recruitment and staffing needs.
• Monitor and update schedules to optimize caregiver assignments.
• Provide ongoing support to caregivers, ensuring they have the resources they need to deliver exceptional care.

Skills

Scheduling experience

Organizational skills

Communication skills

Multitasking

Tools

Scheduling software

Job description

About Us:

At Visiting Angels, our mission is to enrich the lives of seniors and their families through compassionate, personalized care that promotes independence, dignity, safety, and meaningful connections. We believe every senior deserves the opportunity to age in place with confidence and purpose. By combining exceptional caregiving with innovative technology, we enhance communication, safety, wellness, and peace of mind for clients and their loved ones. Our company is guided by the values of compassion, integrity, excellence, innovation, and respect. We strive to build trusted relationships, empower our caregivers, and strengthen the communities we serve. Through a commitment to quality care and continuous improvement, we aim to inspire a future where aging is embraced with dignity, supported by meaningful human connection and thoughtful innovation.

Role Overview:

As a Scheduler at Visiting Angels Charlotte & Union Co, you will be responsible for coordinating caregiver schedules and ensuring that our clients receive the highest quality of care. In this role, you’ll collaborate closely with caregivers and clients to manage schedules, communicate effectively, and adapt to last-minute changes. You will contribute significantly to our mission of providing compassionate support to seniors, ensuring they maintain their dignity and independence.

Key Responsibilities:

1. Coordinate daily and weekly caregiver schedules to ensure clients receive consistent and reliable care.
2. Communicate effectively with clients and caregivers about scheduling needs and any last-minute changes.
3. Assist in caregiver recruitment and staffing needs.
4. Monitor and update schedules to optimize caregiver assignments.
5. Provide ongoing support to caregivers, ensuring they have the resources they need to deliver exceptional care.

Qualifications:

You're a great fit if you have the following skills.

1. Experience in scheduling or administrative roles, preferably in a healthcare environment.
2. Strong organizational skills and attention to detail.
3. Excellent communication skills, both verbal and written.
4. Ability to work effectively in a fast-paced environment and manage multiple priorities.
5. Proficiency in scheduling software or general office applications.

Bonus If You:

1. Have prior experience in home care or healthcare settings.
2. Speak a second language.
3. Hold relevant certifications in scheduling or healthcare administration.

Employment Type & Availability:

This position is Full-Time, Monday through Friday.

Location:

This position is on-site only, located in Charlotte, North Carolina.

Why You’ll Love Working Here:

At Visiting Angels, we prioritize compassion, integrity, and communication with our clients and caregivers. Our team is dedicated to providing exceptional care, fostering a collaborative environment where every team member is valued and motivated to make a difference in the lives of those we serve.