SCC - Program Manager (812412)

Key Business Solutions, Inc.; Richmond (VA); Hybrid; USD 110,000 - 150,000; Full time

Job summary

Key Business Solutions, Inc. is seeking a Program Manager to oversee the transition to a new Banking partner for all divisions that handle revenue, deposits, and related funds.

The role requires coordinating with Banking partner resources, SCC representatives, OCC, and ETS to document upfront requirements and align schedules. The ideal candidate has 8+ years in program management or enterprise delivery, strong process reengineering, and hands-on Agile experience with tools like Jira.

Qualifications

• 8+ years of experience in program management, product ownership, IT modernization, or enterprise delivery roles.
• Strong process reengineering and mapping capabilities.
• Proven track record of on-time delivery by managing cross-division dependencies.
• Ability to align stakeholders on schedules and deliverables.
• Experience leading multi-division, high-visibility technology initiatives.
• Excellent facilitation, communication, and executive presentation skills.
• Knowledge of Agile methodologies (Scrum, Kanban) and tools like Jira/Planner.

Responsibilities

• Manage the transition to a new Banking partner for all SCC divisions.
• Coordinate across Banking partner resources and SCC stakeholders (6 divisions + OCC/ETS).
• Document complete requirements for each division upfront before deployment.
• Facilitate changes in current processes to leverage new technology.
• Ensure on-time delivery by establishing milestones and managing dependencies.

Skills

Program management

Product ownership

IT modernization

Enterprise delivery

Process reengineering

Process mapping

Stakeholder management

Executive communication

Agile methodologies

Tools

Jira

Planner

Power BI

SharePoint

Teams

Visio

Project

Microsoft Office

Job description

SCC - Program Manager (812412)

1300 E Main St Richmond, VA 23219

12 Months

Web Cam Interview Only

Hybrid

ON SITE REQ: Minimum 3 days on site but can vary which days depending on meeting schedules. Parking is NOT provided for contractors.

Note: Active PMP cert is REQUIRED!

CSM and SAFe are most desired add'l certs with the others (CSPO, PSPO, SAFe POPM, CSM, Lean Six Sigma, ITIL Foundation, or other Agile/product credentials) nice to have. Pls upload under the reference tab

ABOUT THE ROLE

The SCC is looking for a PM to manage the transition to a new Banking partner for all its divisions and functions that either collect revenue, perform or support deposit duties and/or other monies processing in any capacity for the SCC (7 divisions).

This will require managing the overall deliverables and resources from all stake holders, which include the selected Banking partner resources, the SCC representatives from each Revenue collecting division (6), OCC (Office of Commission Comptroller) and ETS (Enterprise Technology Services).

As new technology and services will be deployed a key component will be to ensure a complete set of requirements are documented up front for each division. In addition, this role will need to facilitate and support the divisions to identify changes in current processes needed to streamline activities and take full advantage of the new technology available from the selected Banking partner.

Skill Matrix :

• Amount of Experience Experience in program management, product ownership, IT modernization, or enterprise delivery roles or equivalent combination Required 8 Years
• Process reengineering & mapping experience Required 8 Years
• Experience consistently driving on-time delivery by establishing clear milestones, proactively managing cross-division dependencies, Required 8 Years
• Exp with ensuring all stakeholders remain aligned on schedule commitments Required 8 Years
• Experience leading multi-division, high-visibility technology or modernization initiatives Required 8 Years
• Strong facilitation, communication, stakeholder management, and executive presentation skills Required 8 Years
• Knowledge of Agile methodologies (Scrum, Kanban) and familiarity with tools such as Jira, Planner, or similar Agile work-management platforms Required 8 Years
• Proficiency in Microsoft Office, SharePoint, Teams, Visio, Project, and PowerBI Required 8 Years
• Hands on professional to support teams and management navigate through significant processes changes Required 8 Years
• Ability to maintain confidentiality, exercise initiative, and demonstrate professionalism and dependability. Required 8 Years
• Active PMP (pls upload under Reference tab) Required 8 Years
• CSM and SAFe certs Highly desired 8 Years
• Experience with banking platforms and Oracle a plus, or similar ERPs Highly desired 4 Years
• Experience with Revenue collections and /or cash management cycles and tools Desired 4 Years
• CSPO, PSPO, SAFe POPM, CSM, Lean Six Sigma, ITIL Foundation, or other Agile/product credentials Nice to have