Program Manager

sohodragon; Richmond (VA); Hybrid; USD 120,000 - 160,000; Full time

Job summary

SCC in Richmond, VA is seeking an experienced Program Manager to lead a cross‑division transition to a new Banking partner, coordinating stakeholders across divisions, OCC, and the partner bank. You will document requirements, support process changes, and ensure milestones and delivery timelines stay aligned while managing dependencies and resources across multiple teams.

Hybrid work arrangement in Virginia; active PMP certification and 8+ years of program management experience with Agile

Qualifications

• Local Virginia candidates required.
• State or Federal client experience preferred.
• Active PMP certification required.
• Program management, IT modernization, enterprise delivery experience.
• Process reengineering and mapping experience.
• Driving on-time delivery and managing dependencies across multiple divisions.
• Cross-division modernization leadership.
• Strong facilitation, communication, and executive presentation skills.
• Agile familiarity (Scrum/Kanban); Jira/Planner knowledge.
• MS Office, SharePoint, Teams, Visio, Project, PowerBI proficiency.
• Hands-on support through significant process changes.
• Confidentiality, initiative, professionalism.

Responsibilities

• Lead transition to new Banking partner across SCC divisions.
• Manage deliverables, resources, and cross-division dependencies.
• Document requirements for each division.
• Facilitate process reengineering and modernization.
• Support adoption of new banking technology and streamlined workflows.
• Maintain stakeholder alignment and schedule commitments.

Skills

Program management

IT modernization

Enterprise delivery

Process reengineering

On-time delivery

Managing dependencies

Multi-division leadership

Facilitation

Communication

Executive presentation

Agile

PMP certification

Hands-on support

Confidentiality

Initiative

Professionalism

Tools

MS Office

SharePoint

Teams

Visio

Project

PowerBI

Jira

Planner

Job description

Program Manager – Richmond, VA (Hybrid)

Key Requirements:

• Local to Virginia candidates only


• Prior State or Federal client experience


• Active PMP certification required

Project Scope:

The PM will manage SCC’s transition to a new Banking partner across seven divisions involved in revenue collection, deposit duties, and cash‑management processes. Responsibilities include coordinating stakeholders (Banking partner, SCC divisions, OCC, ETS), documenting requirements, supporting process changes, and ensuring alignment on milestones and delivery timelines.

Core Responsibilities:

• Lead transition to new Banking partner across SCC divisions


• Manage deliverables, resources, and cross‑division dependencies


• Document requirements for each division


• Facilitate process reengineering and modernization


• Support adoption of new banking technology and streamlined workflows


• Maintain stakeholder alignment and schedule commitments

Required Skills (8+ Years):

• Program management, IT modernization, enterprise delivery


• Process reengineering & mapping


• Driving on‑time delivery and managing dependencies


• Multi‑division modernization leadership


• Strong facilitation, communication, and executive presentation skills


• Agile (Scrum/Kanban) familiarity with Jira/Planner


• Proficiency in MS Office, SharePoint, Teams, Visio, Project, PowerBI


• Hands‑on support through significant process changes


• Confidentiality, initiative, professionalism


• Active PMP required

Highly Desired:

• CSM, SAFe certifications


• Banking platforms, Oracle, or similar ERP experience


• Revenue collection/cash‑management experience


• Additional Agile/Product certifications (CSPO, PSPO, SAFe POPM, CSM, Lean Six Sigma, ITIL Foundation)