Scalehouse Operator - Admin, Dispatch & Customer Service

Smyrna Ready Mix, LLC; Brighton (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

SRM Concrete is hiring for a Scalehouse Operator to support day-to-day operations at our scale house in Brighton, MI. You will interact with customers, drivers, and vendors, handling scale tickets, data entry, and routine office tasks with accuracy and professionalism.

The role requires a proactive, team-oriented approach, strong computer and math skills, and the ability to work under pressure while maintaining safety standards.

Qualifications

• Go-getter attitude with customer service experience is a plus.
• Basic computer skills and comfort with data entry.
• Strong verbal and written communication abilities.

Responsibilities

• Comply with safety rules and regulations.
• Produce accurate scale tickets for trucks.
• Assist customers with purchase decisions.
• Answer customer questions and phone calls.
• Support loaders and haulers as needed.
• Maintain cash, COD records and daily reports.
• Perform miscellaneous office and scale house duties.
• Ensure correct weight and product leaving the pit.
• Provide aggregate dispatch and customer service.
• Assist Quarry Manager with QC duties.

Skills

Customer service

Data entry

Computer skills

Communication

Job description

SRM Concrete is hiring for a Scalehouse Operator to support day-to-day operations at our scale house in Brighton, MI. You will interact with customers, drivers, and vendors, handling scale tickets, data entry, and routine office tasks with accuracy and professionalism.

The role requires a proactive, team-oriented approach, strong computer and math skills, and the ability to work under pressure while maintaining safety standards.