Scalehouse Operator

Smyrna Ready Mix, LLC; Brighton (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

SRM Concrete is hiring for a Scalehouse Operator to support day-to-day operations at our scale house in Brighton, MI. You will interact with customers, drivers, and vendors, handling scale tickets, data entry, and routine office tasks with accuracy and professionalism.

The role requires a proactive, team-oriented approach, strong computer and math skills, and the ability to work under pressure while maintaining safety standards.

Qualifications

• Go-getter attitude with customer service experience is a plus.
• Basic computer skills and comfort with data entry.
• Strong verbal and written communication abilities.

Responsibilities

• Comply with safety rules and regulations.
• Produce accurate scale tickets for trucks.
• Assist customers with purchase decisions.
• Answer customer questions and phone calls.
• Support loaders and haulers as needed.
• Maintain cash, COD records and daily reports.
• Perform miscellaneous office and scale house duties.
• Ensure correct weight and product leaving the pit.
• Provide aggregate dispatch and customer service.
• Assist Quarry Manager with QC duties.

Skills

Customer service

Data entry

Computer skills

Communication

Job description

About the Opportunity

Scalehouse Operators assist in maintaining day-to-day operations and administrative duties associated with scale operation and are often the first point of contact with customers, drivers, vendors, and visitors. A positive go-getter mentality, along with administrative skills is crucial in this position. The ideal candidate takes great pride in their work and has the ability to build strong relationships with our customers and get along with coworkers at all levels of the organization.

Your Mission & Key Responsibilities

Responsibilities consist of, but not limited to:

• Comply with all industry safety rules, procedures and applicable government regulations.
• Produce accurate computer printed scale tickets for trucks.
• Assist customers with purchase decisions.
• Respond to customer questions and telephone calls.
• Assist loaders and haulers when needed.
• Maintain cash, COD records and daily reports.
• Miscellaneous office work and scale/scale house maintenance.
• Assure correct weight and correct product out of pit.
• Provide aggregate dispatch and customer service.
• Assist with Quarry Manager with QC duties.

What Sets You Apart

Qualities of the Ideal Candidate:

• Go-Getter mentality is a must!
• Customer service experience is a plus!
• Previous experience in the construction/aggregate industry is a plus!
• Good understanding of computers and simple math, such as addition, subtraction, and division.
• Detail-oriented and accurate data entry skills
• Ability to work with minimal supervision while always having a team-mentality
• Excellent verbal and written communication skills
• Problem-solving skills
• Organizational skillsAbility to handle and perform under pressure from multiple demands

About SRM

SRM Concrete (Smyrna Ready Mix) is a family-owned, values-driven leader in the ready mix concrete industry. Founded in 1999 with a single plant in Smyrna, Tennessee, we’ve grown to over 600 locations nationwide by focusing on quality, integrity, and service. Our mission is to serve our customers, our communities, and our team members with excellence—every load, every day.

Why Join SRM Concrete?

• Growth & Advancement:Be part of a rapidly expanding company that believes in promoting from within. We offer real opportunities for you to build a long-term career and advance your skills, no matter where you start.
• Competitive Compensation:Earn industry-leading pay, with overtime opportunities, annual raises, and eligibility for bonuses. Our steady workload ensures reliable income for our team members.
• Exceptional Benefits:Take advantage of low-cost medical, dental, vision, short-term and long-term disability, and life insurance. We also offer paid holidays, PTO/vacation, a 401k with a $100 weekly match, family days, and more!
• Consistent, Reliable Work:At SRM Concrete, you can count on steady hours and dependable work. We value team members who are dedicated and ready to go the extra mile.
• Team Culture:At SRM Concrete, we value hard work, respect, and teamwork. We support each other, recognize a job well done, and believe in doing what’s right—on the job and in the community. You’ll find a straightforward, dependable environment where every team member matters.

At SRM Concrete, you’re more than just an employee—you’re a valued team member helping to build America’s future. If you’re ready to say “YES” to new opportunities and deliver service that sets the standard in our industry, apply today and join the SRM family!