Scale Operator & Dispatch Coordinator

Casella Waste Systems, Inc; Boston (MA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life & Disability Insurance

Maternity & Parental Leave

Flexible Spending Accounts

Discounted Stock Program

401K

Employee Awards

Employee Assistance Plan

Wellness Incentive

Tuition Assistance

Career Pathways

Job summary

Casella Waste Systems, Inc. is seeking a Scale Operator to provide clerical and administrative support at our transfer stations.

You will weigh inbound and outbound materials, process bill of lading, and ensure loads match the release number provided by haulers, while assisting the dispatch team as needed. The role requires a high school diploma and 1–3 years of related industrial experience, strong teamwork, and good communication.

Qualifications

• High school diploma or equivalent
• 1–3 years of related industrial experience
• Ability to work effectively in a team
• Legal eligibility to work in the US

Responsibilities

• Follows all company standards, procedures, and policies to maintain a safe, secure, and healthy work environment.
• Provides excellent customer service and communicates effectively with drivers, staff, and customers.
• Maintains accurate scale operations and records to ensure factual reporting.
• Communicates with vendors professionally to collect invoices and send them to accounts payable.
• Provides general administrative and clerical functions, including scanning, filing, faxing, and copying, to support facility needs
• Coordinates the loading and unloading of all materials coming into the facility, machine actions with other activities, and positions or moves loads and machinery within a busy environment.
• Interfaces with company drivers, outside haulers, and 3rd party vehicles to oversee accurate and appropriate job functions.
• Handles incoming and outgoing calls for other office staff and routes employee and customer inquiries to the proper personnel.
• Assists in month-end process.
• Composes and updates regular correspondence, such as invitations and informational materials, to ensure consistency throughout the division, and assists with monthly customer price changes and letters.
• Participates in training and other learning opportunities to expand knowledge of the company, products, sales, and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.

Skills

Customer service

Communication

Organizational skills

Education

High school diploma

Job description

Casella Waste Systems, Inc. is seeking a Scale Operator to provide clerical and administrative support at our transfer stations.

You will weigh inbound and outbound materials, process bill of lading, and ensure loads match the release number provided by haulers, while assisting the dispatch team as needed. The role requires a high school diploma and 1–3 years of related industrial experience, strong teamwork, and good communication.