Scale Operator

Casella; Boston (MA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life & Disability Insurance

Maternity Leave

Parental Leave

Flexible Spending Accounts

Discounted Stock Program

401K

Employee Awards

Employee Assistance Plan

Wellness Incentive

Tuition Assistance

Career Pathways

Job summary

Casella is seeking a Scale Operator to support scale operations at transfer stations, weighing inbound and outbound materials and processing bills of lading. The role includes ensuring release numbers match hauler data, providing information to callers, and assisting dispatch as needed.

Ideal candidates have a high school diploma with 1–3 years of related experience, excellent communication, problem‑solving, and teamwork skills, and legal eligibility to work in the US.

Qualifications

• High school diploma required; 1–3 years of related industrial experience.
• Excellent listening, communication, and problem‑solving skills essential.
• Must be legally eligible to work in the US; CDL license preferred.

Responsibilities

• Follows company procedures to maintain a safe, secure work environment.
• Provides excellent customer service and communicates with drivers, staff, and customers.
• Maintains accurate scale operations and records for factual reporting.
• Communicates with drivers and staff to provide efficient service.
• Assists customers with outstanding service to build strong relationships.
• Coordinates loading/unloading of materials and operates with other activities.
• Interfaces with drivers, haulers, and third‑party vehicles for proper job functions.
• Participates in training and company initiatives to support the mission and values.

Skills

Communication

Problem solving

Teamwork

Education

High school diploma

Job description

Position Summary

The Scale Operator provides professional clerical and administrative support to the division by assisting managers, employees, and customers, and by providing coverage and support at the transfer stations. The incumbent isresponsible for weighing inbound and outbound materials at the transfer station facilities, processing outbound Bill of Ladings, and ensuring that material being loaded into the vehicle correlates with the release number provided by the hauler; supplying information to callers, maintaining files, organizing and maintaining schedules and appointments; generating standard reports; producing correspondence; and providing support to the dispatch team as needed.Hiring Range: $25.00-$30.00/hour for qualified candidates!#INDSJ

Key Responsibilities

• Followsall companystandards procedures, policiesand complies with permitted regulations to maintain a safe, secure, and healthy work environment.
• Provides excellent customer service and communicates effectively with drivers, staff, and customers.
• Maintainsaccurate scale operations and recordsto ensure factual reporting.
• Communicateseffectively with drivers, customers, and staffto provide efficientservice.
• Assistscustomers by providing excellent customer serviceto ensure valued and strong customer relations.
• Coordinatesthe loading and unloading of all materials cominginto the facility,machine actions with other activities, positioning or moving loads and machinery within a busy environment.
• Interfaces with company drivers, outside haulers, and 3rd party vehicles to oversee accurate and appropriate job functions.
• Participates in training and other learning opportunities to expand knowledge of the company, products, sales, and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abided by our core values.

Education, Experience & Qualifications

The successful candidate will have a high school diploma, 1-3 years of related industrial experience, a demonstrated ability to work as part of a team in a collaborative environment and be legally eligible to work in the US. Experience or interest in an environmental and/or sustainability field is preferred.

Outstanding relationship management skills, excellent listening, communication, and problem-solving skills are needed. Excellent organizational skills and a positive and professional mind-set are expected.Must have reliable transportation. CDL License is preferred.

Attributes

Self-sufficient, team-oriented individualwith a strong work ethic, attentive, and results-orientedand is open to personal and professional training and development.

Benefits

Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Employee Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, and More.