Scale Operator

Casella Waste Systems, Inc.; Boston (MA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

Job summary

Casella Waste Systems, Inc. is seeking a Scale Operator to provide clerical and administrative support at transfer stations. You will weigh inbound/outbound materials, process bills of lading, and ensure load accuracy with hauler release numbers. You will also assist dispatch, answer inquiries, maintain files, and generate standard reports.

The role emphasizes safe operations, excellent service for drivers and customers, and opportunities for training and growth within a team-focused environment.

Qualifications

• High school diploma or equivalent.
• 1–3 years of related industrial experience.
• Ability to work in a team in a collaborative environment.
• Legal eligibility to work in the US.
• Experience or interest in environmental/sustainability field preferred.
• Strong relationship management, listening, communication, and problem-solving skills.
• Excellent organizational skills and a professional mindset.
• Reliable transportation.
• CDL License is preferred.

Responsibilities

• Follows all company procedures and policies to maintain a safe, secure, and healthy work environment.
• Provides excellent customer service and communicates effectively with drivers, staff, and customers.
• Maintains accurate scale operations and records for factual reporting.
• Communicates effectively to provide efficient service.
• Assists customers by delivering strong customer relations and service.
• Coordinates loading and unloading of materials at the facility and align with operations.
• Interfaces with drivers, haulers, and third-party vehicles for accurate job execution.
• Participates in training and other learning opportunities to support knowledge of the company, products, sales, and services.

Skills

Customer service

Communication

Teamwork

Organizational skills

Education

High school diploma

CDL License preferred

Job description

Position Summary

The Scale Operator provides professional clerical and administrative support to the division by assisting managers, employees, and customers, and by providing coverage and support at the transfer stations. The incumbent is responsible for weighing inbound and outbound materials at the transfer station facilities, processing outbound Bill of Ladings, and ensuring that material being loaded into the vehicle correlates with the release number provided by the hauler; supplying information to callers, maintaining files, organizing and maintaining schedules and appointments; generating standard reports; producing correspondence; and providing support to the dispatch team as needed.

Hiring Range: $25.00-$30.00/hour for qualified candidates!

#INDSJ

Key Responsibilities

• Follows all company standards procedures, policies and complies with permitted regulations to maintain a safe, secure, and healthy work environment.
• Provides excellent customer service and communicates effectively with drivers, staff, and customers.
• Maintains accurate scale operations and records to ensure factual reporting.
• Communicates effectively with drivers, customers, and staff to provide efficient service.
• Assists customers by providing excellent customer service to ensure valued and strong customer relations.
• Coordinates the loading and unloading of all materials coming into the facility, machine actions with other activities, positioning or moving loads and machinery within a busy environment.
• Interfaces with company drivers, outside haulers, and 3rd party vehicles to oversee accurate and appropriate job functions.
• Participates in training and other learning opportunities to expand knowledge of the company, products, sales, and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.

Education, Experience & Qualifications

The successful candidate will have a high school diploma, 1-3 years of related industrial experience, a demonstrated ability to work as part of a team in a collaborative environment and be legally eligible to work in the US. Experience or interest in an environmental and/or sustainability field is preferred. Outstanding relationship management skills, excellent listening, communication, and problem-solving skills are needed. Excellent organizational skills and a positive and professional mind-set are expected. Must have reliable transportation. CDL License is preferred.

Attributes

Self-sufficient, team-oriented individual with a strong work ethic, attentive, and results-oriented and is open to personal and professional training and development.

Benefits

• Medical
• Dental
• Vision
• Life & Disability Insurance
• Maternity & Parental Leave
• Flexible Spending Accounts
• Discounted Stock Program
• 401K
• Employee Awards
• Employee Assistance Plan
• Wellness Incentive
• Tuition Assistance
• Career Pathways
• More