Scale House Specialist: Quick Customer Service & Data Entry

Valleyservices; San Jose (CA); On-site; USD 36,000 - 54,000; Full time

Job summary

Valley Services in San Jose, CA is hiring a Customer Service/Scale Operator to join our team. You will provide prompt service, process truck information, and handle scale tags with accuracy.

The role requires data entry, cash and card transactions via POS, and weekend/holiday availability. We value a positive attitude, reliability, and the ability to learn new software such as Excel and Word.

Qualifications

• Willingness to work overtime, weekends and during emergencies.
• Positive attitude and ability to thrive in a fast paced environment.
• Ability to learn new computer software.
• Ability to multi-task.
• Ability to maintain discretion and confidentiality.
• Must pass a background check and drug screen

Responsibilities

• Provide prompt and courteous service to Valley Customers.
• Operate computer to process load/truck information and complete scale tag.
• Accurately perform routine data entry into a computer, maintain legible records.
• Answer phone calls and respond to questions regarding prices, hours and directions.
• Complete daily scale/receipt reports and maintain logs and spreadsheets.
• Handle cash and credit card transactions using POS software.
• Must be able to work weekends and holidays when required.

Skills

Customer service

Data entry

Cash handling

Time management

Teamwork

Tools

POS software

Excel

Word

Job description

Valley Services in San Jose, CA is hiring a Customer Service/Scale Operator to join our team. You will provide prompt service, process truck information, and handle scale tags with accuracy.

The role requires data entry, cash and card transactions via POS, and weekend/holiday availability. We value a positive attitude, reliability, and the ability to learn new software such as Excel and Word.