Scale House Operator

Valleyservices; San Jose (CA); On-site; USD 36,000 - 54,000; Full time

Job summary

Valley Services in San Jose, CA is hiring a Customer Service/Scale Operator to join our team. You will provide prompt service, process truck information, and handle scale tags with accuracy.

The role requires data entry, cash and card transactions via POS, and weekend/holiday availability. We value a positive attitude, reliability, and the ability to learn new software such as Excel and Word.

Qualifications

• Willingness to work overtime, weekends and during emergencies.
• Positive attitude and ability to thrive in a fast paced environment.
• Ability to learn new computer software.
• Ability to multi-task.
• Ability to maintain discretion and confidentiality.
• Must pass a background check and drug screen

Responsibilities

• Provide prompt and courteous service to Valley Customers.
• Operate computer to process load/truck information and complete scale tag.
• Accurately perform routine data entry into a computer, maintain legible records.
• Answer phone calls and respond to questions regarding prices, hours and directions.
• Complete daily scale/receipt reports and maintain logs and spreadsheets.
• Handle cash and credit card transactions using POS software.
• Must be able to work weekends and holidays when required.

Skills

Customer service

Data entry

Cash handling

Time management

Teamwork

Tools

POS software

Excel

Word

Job description

Overview

Valley Services is a family owned residential and construction solutions provider, conveniently located in the heart of downtown San Jose. It consists of three divisions: the transfer station, rental toilets, fencing and dumpsters. At Valley Services you won’t just have a job, but you will be a part of an amazing team that is contributing to the growth of Silicon Valley. By joining the Valley Team you will become a member of the family.

Responsibilities

• Provide prompt and courteous service to our Valley Customers
• Operate computer to process load/truck information and complete scale tag
• Accurately perform routine data entry into a computer, make accurate basic mathematical calculations and accurately post and keep legible records
• Answer phone calls and respond to customer’s questions regarding prices, acceptable waste, hours of operation and directions to our facility
• Complete daily scale/receipt reports, maintain logs, spreadsheets and other reports as assigned
• Perform and assist in clerical and other duties as directed
• Handle cash and credit card transactions using the POS software
• Must be able to work weekends
• Must be able to work holidays when required

Basic Qualifications

• Ability to work overtime, weekends and during emergency conditions
• Positive attitude and ability to thrive in a fast paced environment
• Ability to learn new computer software
• Ability to multi-task
• Demonstrated willingness to learn
• Computer knowledge and efficiency, including basic understanding of Microsoft Excel and Word
• Attention to detail and high level of accuracy
• Demonstrated strong time management and organizational skills
• Initiative, adaptability, teamwork and collaborative posture
• Ability to maintain discretion and confidentiality at all times
• Ability to perform basic mathematical calculations
• Must pass a background check and drug screen

Preferred Qualifications

• Experience in an office environment including computer applications, processing cash and credit transactions
• Previous scale house experience is desired
• Bilingual