SCADA/BHS Control Room Operator - 24/7 Dispatch

Vanderlande Industries GmbH; Kansas City (MO); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Vanderlande Industries GmbH in the United States seeks a Control Room Operator to monitor and manage baggage handling systems 24/7. You will dispatch maintenance personnel, track faults, and coordinate with TSA/OSR teams to keep systems operational.

The role requires a High School Diploma and basic computer skills; experience with Microsoft Office is preferred. Expect shift work, overtime, and potential weekend coverage as part of a full-time schedule.

Qualifications

• High School Diploma required.
• Computer experience required.
• Experience with Microsoft Office (Excel, Word) required.

Responsibilities

• Alert maintenance personnel via radio communications of faults and dispatch them to the location.
• Monitor system status, balancing, reports, and make-up assignments for the user airlines.
• Coordinate daily with TSA, CBRA and OSR staff to maintain system status.
• Analyze CBIS/BHS and MSC BHS faults; develop remedial action plans and report to the O&M Manager.
• Make BHS operational decisions and coordinate backup/fallback procedures to facilitate continued operations.
• Review start-up check lists and procedures to ensure smooth daily start-ups.
• Determine configuration changes to bypass off-service conveyor.
• Report and track service calls and technical issues; generate work orders via CMMS and close completed orders.
• Generate weekly and monthly reports.
• Perform regular Preventative Maintenance (PM) of Control Room equipment.
• Communicate with customers and technicians by phone and radio.

Skills

Computer literacy

Team player

Problem solving

Attention to detail

Stress management

Adaptability

Communication skills

Proactive attitude

Customer service oriented

Decision making

Self-reliant

Safety awareness

Education

High School Diploma

Computer experience

Experience with Microsoft Office (Excel, Word)

Job description

Vanderlande Industries GmbH in the United States seeks a Control Room Operator to monitor and manage baggage handling systems 24/7. You will dispatch maintenance personnel, track faults, and coordinate with TSA/OSR teams to keep systems operational.

The role requires a High School Diploma and basic computer skills; experience with Microsoft Office is preferred. Expect shift work, overtime, and potential weekend coverage as part of a full-time schedule.