On-site Baggage Handling Operations Lead

Vanderlande; Orlando (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

Vanderlande in Orlando, FL is seeking a BHS Operations Supervisor to oversee a diverse team of Control Room Operators, VSS Operators, contractors, and unjammers in a large baggage handling environment. You will ensure contract quality, manage on-site system issues with maintenance and operations, and conduct daily status meetings with the client.

You will set and optimize work schedules, support the O&M Manager, act as VI representative at airport safety meetings with TSA, and lead process

Qualifications

• At least 4+ years operational experience in all aspects of a complex conveyor system.
• Experience with MS Office.
• Experience with processes and procedures in on-site operational locations, preferably at airports.
• Leadership experience, capable of working with teams.
• Competent customer oriented professional who can work independently and accurately.
• Ability to anticipate customer and team needs and act accordingly.
• Willing to work long hours in a stressful environment at nights and on the weekends.
• Valid Driver's License.

Responsibilities

• Supervises a small group of diverse operational employees, including Control Room Operators, VSS Operators, Contractors, and/or Unjammers.
• Ensure quality of operations executed on-site according to contract agreed with the customer(s).
• Manage system issues on-site with the maintenance/operation team and the customer.
• Conduct daily meetings with client for the purposes of status reporting as required.
• Setup and maintain work schedule to ensure fulfillment of contract deliverables and more.
• Assist the manager by overseeing and managing the maintenance and operations of the Baggage Handling System.
• Act as VI representative for operational and safety meetings with the Airport, TSA, and the airlines when needed.
• Work closely with VI personnel regarding site related operational issues.
• Sets priorities, distributes work, monitors progress and quality.
• Ensures all operational activities are executed properly and in time in a large and complex environment.
• Implements new procedures and takes care of knowledge transfer.
• Initiate and implement process improvements to ensure continuous improvement of the operational performance to the contract.
• Possesses good overview of the work to be done, determines the most efficient and effective working method.
• Anticipates problems, which disturb the daily operation.
• Generate daily operational reports and conduct analyses of overall health of the baggage handling system.
• Ensures that employees comply with the company rules, standards and key values at VI (acts as a role model).
• Assist the O&M Manager, and Operations Manager in formulating monthly contractual reports.
• Acts as a Safety Advocate.
• Manages the daily operation, leads and sets direction of the team.
• Maintains and enforces policies and procedures including but not limited to Communication plans, safety plans, contingency plans, attendance, quality control of craftsmanship, inventory management, training requirements, etc.

Skills

Operational leadership

Airports experience

MS Office

On-site operations

Conveyor systems

Problem solving

Communication

Team building

Education

Bachelor’s Degree preferred

Tools

MS Office

Job description

Vanderlande in Orlando, FL is seeking a BHS Operations Supervisor to oversee a diverse team of Control Room Operators, VSS Operators, contractors, and unjammers in a large baggage handling environment. You will ensure contract quality, manage on-site system issues with maintenance and operations, and conduct daily status meetings with the client.

You will set and optimize work schedules, support the O&M Manager, act as VI representative at airport safety meetings with TSA, and lead process