SCADA/BPI Control Room Operator I

Vanderlande Industries B.V.; Kansas City (MO); On-site; USD 52,000 - 68,000; Full time

Job summary

Vanderlande Industries B.V. is seeking a SCADA/BPI Control Room Operator I to monitor and manage baggage handling system operations. You will coordinate with maintenance and operations teams to ensure flawless daily performance and timely incident reporting.

The role requires basic computer skills, familiarity with Microsoft Office, and the ability to learn and operate CBIS/BHS control systems. A high school diploma is required and a certificate to obtain an airport ID may be necessary.

Qualifications

• High School Diploma required.
• Experience with Microsoft Office (Excel, Word).
• Preferred: 1 year working experience in material handling environment.

Responsibilities

• Alert maintenance personnel of faults and dispatch them to the appropriate location.
• Monitor system status and generate reports for airline operations.
• Coordinate with TSA, CBRA and OSR staff to maintain operational status.
• Analyze faults and report causes to O&M management.
• Coordinate backups and bypass procedures to keep operations running.
• Review start-up check lists and procedures to ensure smooth starts.
• Generate and track work orders and reports via CMMS.
• Perform regular preventative maintenance on control room equipment.

Skills

Team player

Problem solving

Communication skills

Flexibility

Proactive

Detail oriented

Innovative

Decision making

Self-reliant

Customer service

Education

High School Diploma

Tools

Microsoft Office (Excel, Word)

Job description

Job Title SCADA/BPI Control Room Operator I Job Description

Essential Functions (Job Duties and Responsibilities):

• Alert maintenance personnel through radio communications of faults or failures and dispatch them to the appropriate location
• Monitor system status, balancing, statistical reports, and make-up assignments for the user airlines
• Daily coordination with TSA, CBRA and OSR staff as required to maintain system operational status
• Analysis of existing CBIS/BHS and MSC BHS faults, developing remedial action plans and providing reports to the O&M Manager regarding the overall cause of system faults
• Make BHS operational decisions, initiating and coordinating implementation of any backup/fallback procedures necessary to facilitate continued operations (e.g., choosing alternative routings via reversible conveyors, initiating use of fallback tags, coordination with user airlines, etc.)
• Ensure smooth daily start-ups by reviewing start-up check lists and procedures
• Determine/coordinate configuration changes to bypass off-service conveyor
• Report and track service calls and technical issues internally
• Generate and distribute work orders thru CMMS system, including closing completed work order
• Generate weekly and monthly reports
• Perform regular Preventative Maintenance (PM) of Control Room equipment
• Determines sequence and approach with little assistance
• Carries out a variety of control room activities with little assistance
• Communicates regularly with customers and technicians over the phone and radio

Required Education and Experience: High School Diploma Computer experience Experience with Microsoft Office (Excel, Word) Other Requirements: Must be able to attain and sustain an Airport I.D. Badge

Preferred Qualifications: Minimum 1 year working experience in an material handling (baggage handling, material, warehouse, distribution center, etc) environment

Technically inclined, with potential to learn and grow into maintaining material handling systems

Knowledge-Skills-Abilities (Competencies):

• Working knowledge of computers and equipment
• Team player with strong verbal communication skills
• Ability to solve problems under pressure
• Flexibility with time, able to shift priorities quickly based on staff and system needs
• Pro-active attitude towards process improvement
• Detail oriented
• Innovative, self-starter and pro-active
• Decision making ability
• Self-reliant
• Customer service oriented
• Ability to carry out a variety of recurring technical activities

Position Type/Expected Hours of Work: Full time position; 24/7 operation; 3 shifts; overtime and weekend work is common.

Travel: This position requires no travel.

Supervisory Responsibility: This position has no supervisory responsibilities.

Work Environment and Physical Demands:

Control Room Operators/Dispatchers typically work in the control room, or route centers. Their work can be stressful because total concentration is required at all times. Night, weekend, and rotating shifts are common. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job for investigations and watching system status include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This job is for the most part sedentary. While performing the duties of this job, the employee is regularly required to talk and hear through a handheld radio and telephone. The employee is frequently exposed the baggage handling system, mechanical parts and vibration. The noise level in the work environment and job sites can be loud.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Every day, millions of people rely on Vanderlande without even knowing it. From baggage checked in at the airport to parcels on their way to someone’s doorstep, our automation solutions help keep the world moving. Vanderlande designs, delivers, and supports automation technology, operational software, and lifecycle services for leading airports and parcel operations worldwide. Across more than 100 countries, our customers rely on us to keep their operations moving reliably, efficiently, and sustainably. Behind every solution are the people who make it happen. At Vanderlande, how we work matters just as much as what we deliver. Our values, Every Day Better, We Care, and Team Play, guide how we collaborate, support each other, and create value for our customers. Here, you can work with colleagues across disciplines and cultures, contribute to work that makes a difference, and build your future in an organisation that invites you to grow. Explore what is possible at Vanderlande and discover how you can make an impact. Aspire. Grow. Achieve. Together.