Baggage Handling Control Room Specialist

Arora Engineers; Philadelphia (Philadelphia County); On-site; USD 52,000 - 70,000; Full time

Job summary

Arora Systems Group in Philadelphia seeks a BHS Control Room Operator to monitor baggage handling systems, coordinate with technicians, and manage daily operations. The role requires understanding of BHS controls and contingency procedures to dispatch staff for fault resolution.

You will assist with reporting and trend analysis while supporting management, with 24/7 shift coverage including nights and weekends. Strong communication and safety focus are essential.

Qualifications

• Familiar with airport operations concepts, practices, and procedures.
• Ability to handle sensitive documents and proprietary information confidentially.
• Proficient with computers and ability to load flight schedules.
• Excellent English reading/writing and verbal communication.

Responsibilities

• Monitor baggage flow and conveyor line status.
• Interpret and act on system alerts; coordinate with technicians and supervisors.
• Prepare basic reports and trend analyses as needed.
• Operate within the BHS controls and contingency plans to maintain operations.
• Support security and compliance requirements and work flexible shifts.

Skills

Airport operations knowledge

Confidential information handling

Computer literacy

English reading/writing

Multitasking

Flexible schedule

Discernment under pressure

Direction following

Task prioritization

Detail-oriented

Relationship building

Valid US driver's license

Ability to meet security requirements

Education

High School Diploma or GED

Job description

Arora Systems Group in Philadelphia seeks a BHS Control Room Operator to monitor baggage handling systems, coordinate with technicians, and manage daily operations. The role requires understanding of BHS controls and contingency procedures to dispatch staff for fault resolution.

You will assist with reporting and trend analysis while supporting management, with 24/7 shift coverage including nights and weekends. Strong communication and safety focus are essential.