SAP S/4HANA Support Specialist – Onsite Plano (KR/EN)

Cinter Technology Services; Plano (TX); On-site; USD 61,000 - 73,000; Full time

Benefits offered by this job

401K Match but No Insurance

Job summary

Cinter Technology Services is seeking an SAP Application Support Specialist to provide Tier 1 VOC support within a SAP S/4HANA environment. The role requires strong software development background and the ability to analyze source code and troubleshoot client issues.

Onsite in Plano, TX, with a 1-year contract / W-2. English and Korean bilingual communication are required to interact with a multinational client in consumer electronics. Salary up to $6,000 per month, DOE.

Qualifications

• Bachelor’s degree in CS/IT or related field is required.
• Minimum of 2 years in software development (VB, C#, Java, or equivalent).
• Exposure to SAP environments is not required but preferred.
• Experience with RDBMS databases (Oracle, MS SQL, MariaDB, etc.) preferred.
• Strong analytical, diagnostic, and problem-solving abilities required.

Responsibilities

• Provide Tier 1 VOC support for SAP S/4HANA platform.
• Investigate, analyze, and troubleshoot reported issues; escalate when needed.
• Review source code and configurations to aid root-cause analysis.
• Collaborate with IT, SAP functional, and technical teams for effective resolutions.
• Document customer interactions, issues, and resolutions per procedures.
• Communicate findings clearly to technical and non-technical audiences.
• Support continuous improvement initiatives to enhance support efficiency and customer satisfaction.

Skills

Software development

Bilingual Korean

Communication skills

Analytical problem solving

Client-facing

Documentation

SDLC understanding

VB

C#

Java

SQL

Education

Bachelor’s degree in Computer Science/Information Technology or related discipline

Tools

VB

C#

Java

SQL

Job description

Cinter Technology Services is seeking an SAP Application Support Specialist to provide Tier 1 VOC support within a SAP S/4HANA environment. The role requires strong software development background and the ability to analyze source code and troubleshoot client issues.

Onsite in Plano, TX, with a 1-year contract / W-2. English and Korean bilingual communication are required to interact with a multinational client in consumer electronics. Salary up to $6,000 per month, DOE.