SAP Order Orchestrator — On-Time Delivery

Hitachi Energy Ltd.; Isle Forest (NC); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health coverage

401(k) with company match

Paid time off

Professional growth

Parental leave

Job summary

Hitachi Energy Ltd. is seeking an Order Management Specialist in North Carolina to manage customer orders from purchase to delivery. You will work with project management, manufacturing partners, logistics, and internal teams to ensure smooth order execution and customer satisfaction.

The role emphasizes problem-solving, relationship-building, and driving operational excellence in a fast-paced environment. You will engage with cross-functional teams and support impactful projects while complying

Qualifications

• Bachelor's degree preferred; Business, Supply Chain, or related fields.
• Minimum 2 years in order management, customer operations, logistics, or related function.
• Experience using SAP or other ERP systems.
• Strong organizational skills with attention to detail.
• Effective communication across multiple teams.
• Proficiency with MS Office (Excel, Word, PowerPoint).

Responsibilities

• Process customer orders in SAP with high accuracy and efficiency.
• Coordinate with feeder factories to manage order flow, production updates, and delivery timelines.
• Partner with project management teams to support order-related activities and milestones.
• Serve as a key point of contact between customers and internal stakeholders.
• Monitor order status and resolve discrepancies or fulfillment issues.
• Maintain accurate order documentation and records within SAP and related systems.
• Collaborate with logistics and supply chain teams to ensure on-time deliveries.
• Prepare and communicate reports on order progress, lead times, and KPIs.

Skills

Attention to detail

Cross-functional collaboration

Effective communication

Relationship building

Education

Bachelor's degree in Business, Supply Chain Management, Operations, or related field

Tools

SAP

ERP systems

Microsoft Excel

Job description

Hitachi Energy Ltd. is seeking an Order Management Specialist in North Carolina to manage customer orders from purchase to delivery. You will work with project management, manufacturing partners, logistics, and internal teams to ensure smooth order execution and customer satisfaction.

The role emphasizes problem-solving, relationship-building, and driving operational excellence in a fast-paced environment. You will engage with cross-functional teams and support impactful projects while complying