SAP Order Manager — On-Time Deliveries

hitachi; Raleigh (NC); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health coverage

401(k) with company match

Paid time off and holidays

Tuition reimbursement and training

Job summary

Hitachi Energy USA Inc. is seeking an Order Management Specialist in Raleigh, NC to manage customer orders from purchase to delivery. You’ll collaborate with project teams, manufacturing partners, and logistics to ensure timely, accurate order execution and customer satisfaction.

The role emphasizes problem solving, stakeholder relationships, and operational excellence in a fast-paced environment, while ensuring compliance with internal and external regulations.

Qualifications

• Bachelor's degree in Business, Supply Chain, or related field.
• Minimum 2 years of experience in order management or related function.
• Experience using SAP or other ERP systems.
• Strong organizational skills with exceptional attention to detail.
• Effective communication across multiple teams.
• Proficiency with Microsoft Office applications, especially Excel.

Responsibilities

• Process customer orders in SAP with high accuracy and efficiency.
• Coordinate with feeder factories to manage order flow and delivery timelines.
• Assist project management teams with order-related activities and milestones.
• Serve as a key contact between customers and internal stakeholders.
• Monitor order status and resolve discrepancies or fulfillment issues.
• Maintain order documentation in SAP and related systems.
• Collaborate with logistics and supply chain teams to help ensure on-time deliveries.
• Prepare reports on order progress, lead times, and KPIs.

Skills

Attention to detail

Organizational skills

Communication

Microsoft Excel

Education

Bachelor's degree in Business or related field

Tools

SAP

Job description

Hitachi Energy USA Inc. is seeking an Order Management Specialist in Raleigh, NC to manage customer orders from purchase to delivery. You’ll collaborate with project teams, manufacturing partners, and logistics to ensure timely, accurate order execution and customer satisfaction.

The role emphasizes problem solving, stakeholder relationships, and operational excellence in a fast-paced environment, while ensuring compliance with internal and external regulations.