Order Orchestration Specialist – SAP & Cross-Functional Ops

H-E Parts; Raleigh (NC); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Comprehensive Health Coverage

Retirement Savings

Paid Time Off

Professional Growth

Family Support

Job summary

Hitachi Energy USA Inc. in Raleigh, North Carolina is seeking an Order Management Specialist to drive accurate order processing from purchase to delivery. You will coordinate with project management, manufacturing partners, logistics teams, and customers to keep orders moving smoothly.

This role rewards problem-solving, attention to detail, and relationship-building in a fast-paced environment, with exposure to cross-functional teams and a focus on compliant, on-time execution of orders.

Qualifications

• Bachelor's degree in Business, Supply Chain Management, Operations, or related field preferred.
• Minimum 2 years of experience in order management or related function.
• Experience using SAP or other ERP systems.

Responsibilities

• Process customer orders in SAP with high accuracy.
• Coordinate with feeder factories to manage order flow and timelines.
• Partner with project management teams on order-related activities.
• Serve as a key contact between customers and internal stakeholders.
• Monitor order status and resolve discrepancies.
• Maintain accurate order documentation in SAP and related systems.
• Collaborate with logistics to ensure on-time deliveries.
• Prepare reports on order progress and KPIs.

Skills

Attention to detail

Strong organizational skills

Effective communication

Relationship-building

Education

Bachelor's degree in Business, Supply Chain Management, Operations, or a related field

Tools

SAP

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Hitachi Energy USA Inc. in Raleigh, North Carolina is seeking an Order Management Specialist to drive accurate order processing from purchase to delivery. You will coordinate with project management, manufacturing partners, logistics teams, and customers to keep orders moving smoothly.

This role rewards problem-solving, attention to detail, and relationship-building in a fast-paced environment, with exposure to cross-functional teams and a focus on compliant, on-time execution of orders.