SAP EWM Support Consultant II — Hypercare & Client Impact

C5MI; Jacksonville (FL); On-site; USD 98,000 - 135,000; Full time

Benefits offered by this job

Medical coverage

401(k) plan

Bonus opportunities

Paid holidays

Paid time off

Job summary

C5MI is seeking an SAP EWM Support Consultant based in Jacksonville, Florida. The consultant will provide post-go-live support for SAP Extended Warehouse Management. Responsibilities include system troubleshooting, managing support tickets, and collaborating with cross-functional teams to enhance performance.

Key qualifications include a Bachelor’s degree in IT or related field, SAP EWM certification, and 3–5 years of configuration experience. Additional benefits offered include medical coverage, 401(k), and bonuses.

Qualifications

• 3-5 years of SAP EWM configuration experience.
• Clear and professional communication skills.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Provides hypercare support and resolves live system issues following SAP EWM go-lives.
• Monitors system performance and addresses user-reported issues.
• Manages support tickets ensuring timely resolution.

Skills

Analytical skills

Troubleshooting skills

Organizational skills

Professional communication

Teamwork skills

Education

Bachelor's degree in IT, Computer Science, Logistics, or related field

SAP EWM certification (or ability to obtain)

Tools

ServiceNow

Jira

Job description

C5MI is seeking an SAP EWM Support Consultant based in Jacksonville, Florida. The consultant will provide post-go-live support for SAP Extended Warehouse Management. Responsibilities include system troubleshooting, managing support tickets, and collaborating with cross-functional teams to enhance performance.

Key qualifications include a Bachelor’s degree in IT or related field, SAP EWM certification, and 3–5 years of configuration experience. Additional benefits offered include medical coverage, 401(k), and bonuses.