SAP ERP Transformation Lead – Field Service & Integration (Remote)

Pratt & Whitney

United States

Remote

USD 132,000 - 252,000

Full time

9 days ago

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Benefits offered by this job

Medical, dental, vision

Generous vacation

401(k) with match

Tuition assistance

Employee assistance program

Life and disability insurance

Job summary

RTX is seeking a Senior Manager for SAP ERP Transformation focused on Field Service Management & Integration. You will drive standardization, integration, and deployment of FSM across RTX units, guiding strategy and execution with strong leadership and cross-functional collaboration.

The role requires expertise in SAP ERP transformations, FSM processes, and enterprise-wide deployment. Remote work is possible within the United States, with travel up to 30% to support implementations.

Qualifications

Typically requires a University Degree or equivalent experience and 12+ years in related field.
Minimum 10 years in Field Service Management or ERP transformations.
Experience leading large-scale ERP implementations and enterprise integrations.
Familiarity with SAP S/4HANA Service Management and field service processes.

Responsibilities

Lead design, development, and deployment of Field Service Management in SAP S/4HANA transformation.
Develop and manage project plans, timelines, and resources for FSM processes and integration.
Standardize end-to-end FSM processes including service requests, work orders, scheduling, and dispatch.
Ensure FSM processes integrate with SAP S/4HANA and other enterprise apps.
Collaborate with RTX units to define requirements and standardized solutions.
Oversee FSM solution development, testing, and deployment readiness.
Identify and mitigate risks in process changes and data dependencies.
Communicate progress, decisions, and risks to senior leaders.
Drive organizational change management for FSM adoption.
Travel up to 30% as needed.