Samples Shipping & Compliance Coordinator

Trinchero Family Estates -us; Napa (CA); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Disability benefits

Paid time off (PTO)

Wellness programs

Fertility and family building benefits

401(k) with discretionary profit‑share

Job summary

Trinchero Family Estates in Napa, CA is seeking a Samples Shipping Coordinator to process Marketing Sample requests and Export Orders with accuracy and speed. You will communicate clearly with internal customers and vendors, manage multiple tasks, and ensure on-time shipments.

The role requires problem-solving, attention to detail, and adherence to shipping compliance. Experience with SAP and ShipCompliant is a plus, and a California driver's license is required.

Qualifications

• High School Diploma or equivalent required.
• Two or more years of shipping/warehouse experience preferred.
• Accuracy, attention to detail and the ability to follow through are essential.
• Excellent organizational and communication skills.
• Experience in customer service required.
• Ability to accurately follow instructions and take direction.
• Ability to problem solve and multitask.
• Valid California drivers’ license with the ability to provide and maintain a clean/acceptable DMV report.

Responsibilities

• Process outbound Marketing Sample orders from various sources via SAP and ShipCompliant.
• Support Export Order Processing tasks as needed.
• Maintain excellent communication with customers, providing transparency into availability of inventory and delivery expectations.
• Prepare documents such as packing lists and invoices for domestic and international shipments.
• Determine best shipping method for materials, using knowledge of shipping procedures, compliance, routes, and rates.
• Track, redirect and troubleshoot shipments as needed for successful delivery.
• Monitor and stay within compliance laws and shipping requirements for all order fulfillment.
• Document issues, identify corrective actions for damages and shortages, and maintain key performance metrics related to shipment data, and damages for reporting and accounting.
• Assist with creating shipping labels for Marketing team shipping needs.

Skills

Shipping experience

Attention to detail

Communication skills

Customer service

Driving license

Multitasking

Problem solving

Education

High School Diploma or equivalent

Tools

SAP

ShipCompliant

Job description

Trinchero Family Estates in Napa, CA is seeking a Samples Shipping Coordinator to process Marketing Sample requests and Export Orders with accuracy and speed. You will communicate clearly with internal customers and vendors, manage multiple tasks, and ensure on-time shipments.

The role requires problem-solving, attention to detail, and adherence to shipping compliance. Experience with SAP and ShipCompliant is a plus, and a California driver's license is required.